Centre Leader Browns Plains

Pacific Smiles Group; Logan City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Ongoing training

Leadership development

Career progression opportunities

Job summary

Pacific Smiles Group Browns Plains is seeking an experienced Practice Manager to lead our 3-chair centre, overseeing daily operations, rostering, patient flow and prosthodontic sessions.

You will mentor a friendly team, coordinate sessions, support dentists to deliver high-quality care, monitor KPIs and partner with regional managers to grow the centre in a fast-paced, community-focused environment.

Qualifications

• Experience in dental as a Practice Manager, Senior DA or team leader.
• Strong leadership and communication skills.
• Excellent organisational skills and attention to detail.
• A proactive, solutions-focused mindset.
• Genuine passion for patient care and teamwork.
• Familiarity with prosthodontic or specialist workflows (highly regarded, but not essential)

Responsibilities

• Lead, mentor and motivate your team to deliver an exceptional patient experience every time.
• Manage rosters, appointment scheduling, patient flow and centre presentation.
• Coordinate fortnightly prosthodontic sessions, including scheduling, patient preparation, lab work timelines and treatment plan follow-up.
• Ensure compliance with clinical and operational policies and procedures.
• Monitor key performance metrics and identify opportunities for improvement.
• Partner closely with your Regional Manager on business goals, team development and centre growth.

Skills

Leadership

Team management

Communication

Organisation

Roster management

Patient experience

Job description

Browns Plains3-chair centre | General dentistry & prosthodontic services ️ Permanent Full-time Leadership position l Monday to FridayLead, support and grow a team that makes a difference every day.We're looking for an enthusiastic and hands-on Practice Manager to lead our established Browns Plains dental centre. With 3 chairs, a strong focus on general dentistry and fortnightly prosthodontic sessions, this centre provides quality, accessible care to families across Browns Plains and the wider Logan community.This is an ideal opportunity for an experienced Practice Manager, people leader or Senior Dental Assistant ready to step up. You'll be supported by your Regional Manager and national teams to develop your leadership skills and make your mark in a rewarding, fast-paced environment.What we offerPermanent full-time position (Monday to Friday roster)Established 3-chair centre providing general dental services, plus prosthodontic sessions once a fortnightCompetitive salary package with career progression opportunitiesFriendly, community-focused team and loyal patient baseOngoing training, coaching and leadership developmentSupport from experienced regional and national operations teamsA growing national network offering long-term career pathwaysAbout the roleAs Manager, you'll take responsibility for the daily operations of the Browns Plains centre, ensuring a positive and professional environment for both patients and your team.You'll:Lead, mentor and motivate your team to deliver an exceptional patient experience every timeManage rosters, appointment scheduling, patient flow and centre presentationSupport dentists to deliver efficient, high-quality general dental careCoordinate fortnightly prosthodontic sessions, including scheduling, patient preparation, lab work timelines and treatment plan follow-upEnsure compliance with clinical and operational policies and proceduresMonitor key performance metrics and identify opportunities for improvementPartner closely with your Regional Manager on business goals, team development and centre growthThis role combines hands-on operational management with genuine people leadership. It's ideal for someone who thrives on variety, teamwork and making things run smoothly.About youYou're approachable, organised and team-oriented: the kind of leader who leads by example and knows how to bring out the best in others. You take pride in your centre, care about your patients, and love creating a positive environment for your team.You'll also bring:Experience in dental as a Practice Manager, Senior DA or team leaderConfidence managing the daily operations of a busy centreStrong leadership and communication skills, with the ability to coach and develop othersExcellent organisational skills and attention to detailA proactive, solutions-focused mindset and willingness to roll up your sleevesA genuine passion for patient care and teamworkFamiliarity with prosthodontic or specialist workflows (highly regarded, but not essential)Why join Pacific Smiles?At Pacific Smiles, we're building a network of centres that deliver quality, accessible and patient-focused dental care across Australia. Our Centre Leaders are supported by dedicated regional and national teams, and have access to the tools, resources and training they need to succeed.Join us at Browns Plains and take the next step in your leadership journey: supported, valued and set up for success.Apply by 19th October and grow your career with Pacific Smiles in Browns Plains.Please Note : To work in Dental in QLD, you are required to hold a Blue Card for paid employment (at no cost to you). You can discuss this further with us during an interview if you have any concerns.Not the right fit for you? Set up email alerts as new job postings become available or put through an expression of interest and we will contact you when a position that fits what you're looking for opens up!