Central Services Manager

Downing Teal; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Job summary

Downing Teal in Sydney seeks a Central Services Manager to lead day-to-day business support functions, overseeing finance administration, people processes, systems and facilities. You will work with leadership and technical teams to keep the business well supported and ready for growth.

This hands-on role requires improving processes, coordinating with across functions, and ensuring compliance and efficient operations to enable ongoing success.

Qualifications

• Experience managing business operations or shared services in consulting, engineering, professional services or another project-based environment.
• Experience across people operations, compliance, contracts, systems, facilities or supplier management.
• Strong organisation skills and the ability to manage competing priorities.
• Clear communication, sound judgement and reliable follow-through.

Responsibilities

• Lead and coordinate the finance, administration and business support team
• Oversee invoicing, accounts, payroll inputs, budgets and monthly reporting
• Manage recruitment coordination, onboarding, employee records and other people processes
• Maintain compliance, insurance, contracts, policies and business records
• Coordinate IT support, systems, offices, equipment and key suppliers
• Support CRM, opportunity tracking, marketing and bid coordination
• Improve workflows and move suitable administrative tasks away from technical staff
• Provide clear updates, recommendations and reports to the leadership team

Skills

Operations management

People operations

Systems & IT coordination

Compliance management

Stakeholder communication

Tools

Microsoft 365

Job description

Join an established consulting engineering business that delivers practical solutions across construction and infrastructure projects. Working closely with its leadership and technical teams, you will help keep the business organised, well supported and ready for continued growth.

The Opportunity

The Central Services Manager will lead the day-to-day delivery of the business support functions. Reporting to the Managing Director, you will oversee finance administration, people processes, systems, facilities, compliance and business development support.

This is a practical, hands-on role for someone who enjoys improving processes, supporting others and making sure important tasks are completed accurately and on time.

Key Responsibilities

• Lead and coordinate the finance, administration and business support team
• Oversee invoicing, accounts, payroll inputs, budgets and monthly reporting
• Manage recruitment coordination, onboarding, employee records and other people processes
• Maintain compliance, insurance, contracts, policies and business records
• Coordinate IT support, systems, offices, equipment and key suppliers
• Support CRM, opportunity tracking, marketing and bid coordination
• Improve workflows and move suitable administrative tasks away from technical staff
• Provide clear updates, recommendations and reports to the leadership team

The Company

Join an established consulting engineering business that delivers practical solutions across construction and infrastructure projects. Working closely with its leadership and technical teams, you will help keep the business organised, well supported and ready for continued growth.

The Opportunity

The Central Services Manager will lead the day-to-day delivery of the business support functions. Reporting to the Managing Director, you will oversee finance administration, people processes, systems, facilities, compliance and business development support.

This is a practical, hands-on role for someone who enjoys improving processes, supporting others and making sure important tasks are completed accurately and on time.

Key Responsibilities

• Lead and coordinate the finance, administration and business support team
• Oversee invoicing, accounts, payroll inputs, budgets and monthly reporting
• Manage recruitment coordination, onboarding, employee records and other people processes
• Maintain compliance, insurance, contracts, policies and business records
• Coordinate IT support, systems, offices, equipment and key suppliers
• Support CRM, opportunity tracking, marketing and bid coordination
• Improve workflows and move suitable administrative tasks away from technical staff
• Provide clear updates, recommendations and reports to the leadership team

About You

This role will suit an organised and commercially minded manager who is comfortable working across different business functions and getting involved in the detail when needed.

We would like to speak with candidates who can demonstrate:

• Experience managing business operations or shared services in consulting, engineering, professional services or another project-based environment
• Experience across areas such as people operations, compliance, contracts, systems, facilities or supplier management
• Strong organisation skills and the ability to manage competing priorities
• Confidence using Microsoft 365 and business systems
• Clear communication, sound judgement and a reliable approach to follow-through

Why This Role

Based in the heart of Sydney CBD, this is a broad role where you can make a visible difference to how the business operates. You will work closely with senior leaders, improve the support available to technical teams and help build strong foundations for future growth.