Catering Assistant - Caloundra

Southern Cross Care Qld Ltd; Caloundra; Hybrid; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Not-for-Profit salary sacrifice

Permanent part-time role

Ongoing training

Employee assistance program

Job summary

Southern Cross Care Queensland is recruiting a part-time Catering Assistant for Caloundra Rise Retirement Village on the Sunshine Coast. You will work in a fully functional commercial kitchen and dining room, supporting a chef, serving residents, delivering meals and clearing tables.

Join a supportive team at a not-for-profit organisation with salary sacrifice options, training, and a resident-focused service culture. Hours include 11 am–3 pm, four shifts per week, with free onsite parking.

Qualifications

• Experience working in a commercial kitchen is preferred.
• Knowledge of food safety (HACCP) is desirable.
• Barista skills or willingness to learn are an asset.
• Ability to work well in a team.
• Excellent organizational and problem-solving skills.
• Effective communication with guests and colleagues.
• Strong customer service orientation.
• Compassion, sensitivity and maturity in delivering meals.

Responsibilities

• Greet guests and seat them appropriately.
• Take accurate food and drink orders and note special requests.
• Provide efficient food and beverage service.
• Check in with guests to ensure satisfaction and address concerns.
• Deliver food and drinks promptly and accurately.
• Maintain a clean and organized dining area; set tables and pre-buss.
• Process payments accurately and provide correct change.
• Collaborate with kitchen staff to ensure timely service.
• Participate in training to improve service skills and product knowledge.
• Maintain a positive, welcoming dining experience for residents.

Job description

• Competitive payrates + Not for Profit Salary Sacrifice
• Great staff culture

• Competitive payrates + Not for Profit Salary Sacrifice
• Supportive purpose driven organisation
• Great staff culture

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care QLD have an exciting opportunity for a part-time Catering Assistant to join the team at our Caloundra Rise Retirement Village based in Little Mountain, on the beautiful Sunshine Coast.

What can Southern Cross Care Queensland offer you?

• Competitive pay rates with the benefit of Not-for-Profit salary sacrifice options to take home more
• Permanent part-time role, working minimum 32-hours per fortnight, 4 shifts per week (11 am - 3 pm)
• Ongoing individualised training
• Employee Assistance Program for employees and their families and support programs like Thrive (access 50% of your earned wages early)
• Rewarding role in a supportive environment
• Convenient location with free parking onsite

About the role

Working in a fully functional commercial kitchen and open dining room you will be supporting a chef in production, serving customers, delivering meals and clearing tables for our village residents in accordance with the requirements of the Food Safety Program.

Some of your duties may include:

• Greeting Guests:Warmly welcoming guests and seating them appropriately
• Taking Orders:Accurately and efficiently taking food and drink orders, paying attention to special requests and dietary restrictions.
• Providing efficient food and beverage service.
• Checking in on Guests:Regularly checking in to ensure guest satisfaction and address any concerns.
• Delivering Food and Drinks:Ensuring orders are delivered promptly and accurately, checking for correct presentation.
• Maintaining a Clean Dining Area:Keeping the dining area clean and organized, including setting tables and pre-bussing.
• Handling Payments:Accurately processing payments and ensuring correct change.
• Collaborating with Kitchen Staff:Working effectively with kitchen staff to ensure timely service and efficient order processing.
• Participating in Training:Enhancing service skills and product knowledge through training sessions.
• Maintaining a Positive Attitude:Creating a welcoming and positive dining experience for guests.

What will you bring to the role?

• Experience working in commercial kitchen (desired).
• Good knowledge of food safety (preferable HACCP).
• Barista skills or willingness to learn.
• The ability to work as part of a team.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills
• You will demonstrate compassion, sensitivity and maturity to provide high-quality meals
• Attention to detail and ability to follow both verbal and written instructions

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1800 staff caring for and supporting more than 3000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission

: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.