Casualty Manager, WA/SA

Chubb Life Fund; South Australia; Hybrid; AUD 260,000 - 320,000; Full time

Job summary

Chubb Life Fund in Australia seeks a senior leader to drive the Casualty Business Unit across WA/SA. You will lead financial performance, foster broker partnerships and shape the unit's growth strategy, while ensuring underwriting discipline and strong stakeholder engagement.

Responsibilities include developing the business plan, analysing portfolio performance, driving new business, retention and product growth, and leading a high-performing team within a positive workplace culture.

Responsibilities

• Lead the Casualty unit's financial performance, with responsibility for underwriting profit, rate and loss ratio targets, and budget delivery.
• Develop and implement the unit business plan aligned to growth and profitability objectives.
• Analyse portfolio performance to identify profit opportunities and improve results.
• Drive premium growth by delivering new business, retention, rate and product growth targets.
• Build and execute sales and marketing strategies across the broker market, including prospecting and new business development.
• Strengthen relationships with brokers, producers and insureds and expand Chubb's presence.
• Ensure underwriting discipline, quality and integrity, and adherence to standards and audit targets.
• Lead, motivate and develop a high-performing Casualty team, including recruitment and performance management.
• Support a positive, inclusive workplace culture and guide career growth for team members.
• Manage expenses, commission plans and service standards for budget control.
• Oversee broker service delivery, feedback, reporting and CRM to support engagement and performance.
• Collaborate with claims, technical services, distribution and management to deliver outcomes.

Job description

About the Role

This is a great opportunity to lead the growth and performance of our Casualty Business Unit across WA/SA. You'll be at the centre of driving profitable business, building strong broker partnerships, and helping shape the future of the team.

In this role, you will:

• Lead the Casualty unit's financial performance, with responsibility for underwriting profit, rate and loss ratio targets, and overall budget delivery.
• Develop and implement the unit business plan in partnership with Casualty Management, ensuring clear alignment to growth and profitability objectives.
• Analyse portfolio performance to identify profit opportunities, address underperformance, and take decisive action to improve results.
• Drive premium growth by delivering new business, retention, rate, and product growth targets.
• Build and execute effective sales and marketing strategies across the broker market, including prospecting, account rounding, and new business development.
• Strengthen long-term relationships with brokers, producers, and insureds while identifying opportunities to expand Chubb's presence.
• Ensure strong underwriting discipline, quality, and integrity, including adherence to underwriting standards and achievement of audit score targets.
• Lead, motivate, and develop a high-performing Casualty team, including recruitment, performance management, training, appraisals, and retention.
• Support a positive, inclusive, and safe workplace culture, while helping team members grow in line with their strengths and career ambitions.
• Manage expenses, commission plans, and service standards to ensure efficient use of resources and budget control.
• Oversee broker service delivery, feedback processes, reporting, and CRM activity to support strong stakeholder engagement and business performance.
• Work closely with internal partners across claims, technical services, distribution, and management to deliver the best outcomes for the business.