Casualty Claims Leader - Hybrid & Strategic Impact

Guild Group; Brisbane; Hybrid; AUD 230,000 - 340,000; Full time

Benefits offered by this job

Hybrid work schedule

Short-term incentive

Paid parental leave

Enhanced leave benefits

Staff discounts

Wellbeing initiatives

Employee Assistance Program

Job summary

Guild Insurance is seeking a Head of Casualty Claims to lead the strategic, technical and commercial performance of our complex long-tail claims portfolio, including PI, public liability, products liability and institutional abuse claims.

You will reimagine and lead the development of the Casualty Claims function, fostering a psychologically safe team environment and ensuring practices to manage trauma exposure and employee wellbeing.

Qualifications

• Significant leadership experience in general insurance casualty claims.
• Proven ability to lead complex long-tail claims strategy, coverage and settlements.
• Experience across professional indemnity, public liability, products liability.
• Strong commercial judgement with cross-functional influence.
• Ability to build leaders and technical capability within teams.

Responsibilities

• Lead strategy and development of the Casualty Claims function.
• Provide technical leadership across liability, coverage, litigation, reserving and settlements.
• Improve management of long-tail claims and portfolios.
• Partner with Underwriting, Actuarial, Legal, Finance, Risk and Reinsurance.

Skills

Leadership

Casualty claims

Strategic thinking

Stakeholder management

Portfolio management

Education

Legal qualification

Job description

Guild Insurance is seeking a Head of Casualty Claims to lead the strategic, technical and commercial performance of our complex long-tail claims portfolio, including PI, public liability, products liability and institutional abuse claims.

You will reimagine and lead the development of the Casualty Claims function, fostering a psychologically safe team environment and ensuring practices to manage trauma exposure and employee wellbeing.