Casualty Claims Analyst - Early Career (Public Liability)

American International Group, Inc.; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Job summary

Marsh is seeking a talented individual to join our Financial Lines team. This hybrid role can be based in Sydney or Melbourne, requiring three days a week in the office.

You will manage D&O, Professional Indemnity, and other financial lines claims from initial notification to settlement, advising clients and brokers along the way. Ideal candidates have 2+ years in insurance claims, a Law Degree, and possibly ANZIIF qualifications.

Qualifications

• 2+ years of insurance claims experience, preferably in financial lines.
• A Law Degree and ANZIIF qualifications are advantageous but not prerequisites.
• Excellent oral and written communication skills.
• Ability to maintain and strengthen relationships with clients and insurers.

Responsibilities

• Handle specialist financial lines claims with a focus on client advocacy.
• Provide high-quality technical advice and support from submission to final settlement.
• Advise clients and brokers on policy coverage and interpretation.
• Respond to queries from brokers and clients and liaise with stakeholders.
• Manage moderate to complex claims following company processes.
• Identify opportunities for claims referral and collaborate with Advocacy team.

Skills

Client advocacy

Technical advice

Policy interpretation

Meetings with clients

Excellent communication

Education

Law Degree

ANZIIF qualifications

Job description

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We are seeking a talented individual to join our Financial Lines team at Marsh . This role will be either be based in Sydney or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will provide high-level expertise and manage claims under Directors & Officers (D&O), Professional Indemnity, and other financial lines classes of business to determine coverage. You will serve as an advisor to a portfolio of SME to Corporate top ASX large clients, building trust, delivering exceptional service, and maintaining effective working relationships.

We will count on you to:

• Handle specialist financial lines claims with a focus on client advocacy.
• Provide high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement, ensuring the client’s best interests are always protected.
• Offer technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
• Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
• Manage moderate to complex claims in accordance with the company’s processes and Client Service Agreements.
• Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues.

What you need to have:

• Ideally someone with 2+ years of insurance claims experience, preferably in financial lines.
• A Law Degree and experience in the legal environment and/or ANZIIF qualifications will be advantageous but not a prerequisite.
• Excellent oral and written communication skills.
• Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives.

What makes you stand out:

• Willingness to go the extra mile for client satisfaction.
• Ambition to build a solid career foundation in the insurance industry.
• Excellent interpersonal skills and the ability to work well in a team or autonomously.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Company: MarshDescription:

We are seeking a talented individual to join our Financial Lines team at Marsh . This role will be either be based in Sydney or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. This Early Careers role will be an ideal opportunity to develop your experience and expertise in Insurance. AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.