Casual Ward Clerk | Patient Concierge & Admin Support

St John of God Health Care; Ballarat; On-site; AUD 54,000 - 55,000; Full time

Benefits offered by this job

Casual position available

12% superannuation

Flexible work options

Salary packaging option

Employee discounts on hospital & M

Job summary

St John of God Ballarat Hospital is seeking a Casual Ward Clerk to support the ward with administration, reception, and coordination tasks. You will work closely with clinical staff to welcome patients, assist with admissions, coordinate requests, and help maintain smooth ward operations.

Flexibility with weekday and weekend shifts is available, and you’ll be part of a caring, multidisciplinary team. This casual position offers a competitive hourly rate (AUD), casual loading, and opportunities

Qualifications

• Strong interpersonal and communication skills.
• Commitment to maintaining confidentiality.
• Well-developed administrative and computer skills.
• Organised, detail-oriented, and able to work in a busy team environment.

Responsibilities

• Provide administrative, reception, and coordination support to ensure ward operations.
• Welcome patients and assist with admissions processes.
• Coordinate requests and services for patients and staff.
• Deliver high-quality patient care through excellent customer service and efficient administration.

Skills

Interpersonal skills

Communication skills

Confidentiality

Administrative skills

Computer skills

Organisation

Attention to detail

Teamwork

Customer service

Tools

Microsoft Office

Job description

St John of God Ballarat Hospital is seeking a Casual Ward Clerk to support the ward with administration, reception, and coordination tasks. You will work closely with clinical staff to welcome patients, assist with admissions, coordinate requests, and help maintain smooth ward operations.

Flexibility with weekday and weekend shifts is available, and you’ll be part of a caring, multidisciplinary team. This casual position offers a competitive hourly rate (AUD), casual loading, and opportunities