Ward Clerk - Casual

St John of God Health Care; Ballarat; On-site; AUD 54,000 - 55,000; Full time

Benefits offered by this job

Casual position available

12% superannuation

Flexible work options

Salary packaging option

Employee discounts on hospital & M

Job summary

St John of God Ballarat Hospital is seeking a Casual Ward Clerk to support the ward with administration, reception, and coordination tasks. You will work closely with clinical staff to welcome patients, assist with admissions, coordinate requests, and help maintain smooth ward operations.

Flexibility with weekday and weekend shifts is available, and you’ll be part of a caring, multidisciplinary team. This casual position offers a competitive hourly rate (AUD), casual loading, and opportunities

Qualifications

• Strong interpersonal and communication skills.
• Commitment to maintaining confidentiality.
• Well-developed administrative and computer skills.
• Organised, detail-oriented, and able to work in a busy team environment.

Responsibilities

• Provide administrative, reception, and coordination support to ensure ward operations.
• Welcome patients and assist with admissions processes.
• Coordinate requests and services for patients and staff.
• Deliver high-quality patient care through excellent customer service and efficient administration.

Skills

Interpersonal skills

Communication skills

Confidentiality

Administrative skills

Computer skills

Organisation

Attention to detail

Teamwork

Customer service

Tools

Microsoft Office

Job description

St John of God Ballarat Hospital is one of Victoria’s largest regional private hospitals and offers an extensive range of acute services for the community. While the hospital has existed since the early 19000s, the facility has continually been expanded to ensure modern services, and equipment are available to meet the needs of the community. A redevelopment is currently underway at the hospital which will add a new 10-bed critical/intensive care unit, central sterile services department (CSSD), four operating theatres, a 30-bed inpatient ward, four additional operating.

Your role

Join our caring and collaborative team as a Casual Ward Clerk and help create a positive experience for patients and visitors every day.

As an integral member of the nursing team, you will provide administrative, reception, and coordination support to ensure the smooth operation of the ward. Working closely with clinical staff, you will welcome patients, assist with admissions processes, coordinate requests and services, and contribute to the delivery of high-quality patient care through excellent customer service and efficient administration.

This role is ideal for a highly organised individual who enjoys interacting with people, thrives in a team environment, and is committed to providing exceptional service in a healthcare setting.

Shifts are rotating and across the ward, with flexible working hours available. Weekday and weekend work is available.

Your skills and experience

You will have strong interpersonal and communication skills, a commitment to maintaining confidentiality, and well-developed administrative and computer skills. You will be organised, detail-oriented, and able to work effectively in a busy team environment while providing exceptional customer service to patients, visitors, and colleagues.

Above all, patient care will be at the core of everything you do, with a commitment to supporting and upholding our Mission and Values.

We can offer you

• Salary $39.08 - $40.20 AUD per hour (casual loading included) plus 12% superannuation

• Casual position available

• As a casual employee, you can salary package a percentage of your earnings each pay period

• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Dynamic multidisciplinary team

• Flexible work option

For enquiries contact Cheryl Lane, Nurse Unit Manager on 03 5320 2111

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.