Casual Tech-Savvy Retail Consultant

Optus; Palmerston; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

Product discounts

Counselling services

Flexible rosters

Employee networks

Job summary

Optus is seeking a Casual Retail Service Consultant in Palmerston to deliver standout customer experiences. Help customers explore our mobile, broadband and digital solutions with clear, friendly guidance and personalised solutions.

You’ll work as part of a welcoming team, bringing energy and reliability to every interaction while supporting a customer-first environment and flexible rosters that suit your life outside of work.

Qualifications

• Strong customer-service mindset and communication skills.
• Ability to explain tech in simple terms to customers.
• Proven problem-solving approach with calm, practical solutions.
• Team-oriented, positive attitude and reliability.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Help customers explore tech products and services and explain options simply.
• Uncover customer needs and deliver personalised solutions.
• Support a welcoming team environment with a customer-first approach.

Skills

Customer service

Tech literacy

Problem solving

Team collaboration

Communication

Job description

Optus is seeking a Casual Retail Service Consultant in Palmerston to deliver standout customer experiences. Help customers explore our mobile, broadband and digital solutions with clear, friendly guidance and personalised solutions.

You’ll work as part of a welcoming team, bringing energy and reliability to every interaction while supporting a customer-first environment and flexible rosters that suit your life outside of work.