Casual Site Support Officer - AOD Rehab Center

Rashi Joshi; Cooktown; On-site; AUD 43,000 - 58,000; Part time

Benefits offered by this job

Salary packaging

Employee discounts

Parental leave

Diversity and inclusive leave

Job summary

UnitingCare's Cape York Family Centre in Cooktown is seeking a Site Support Worker to help ensure safety and care for residents in residential AOD rehabilitation. The role involves after-hours and weekend shifts, perimeter checks, handling emergencies, and practical support such as transport and client assistance in line with service policies.

You should hold current First Aid/CPR or be willing to obtain, have experience working with Aboriginal and Torres Strait Islander communities, strong

Qualifications

• Current First Aid and CPR Qualifications or ability to acquire.
• Demonstrated experience working with Aboriginal and Torres Strait Islander individuals, families and communities
• Sound computer skills - ability to read and send emails, operate on-line training modules
• Sound written communication skills
• Ability to work shift work and weekends
• Ability to maintain professional boundaries
• Demonstrated ability to follow policy, procedures and maintain confidentiality

Responsibilities

• Maintain site safety and security by undertaking perimeter checks hourly or as frequently as directed.
• Undertake an afternoon lockdown check of buildings and motor vehicles
• Monitor the service to ensure that clients and visitors are not bringing or using contraband on-site and are not attending site under the influence of drugs and-or alcohol.
• Ensure clients are following the rules of the service and role model this behaviour
• De-escalate client disagreements or conflict (with support from on-call or management as necessary)
• Respond to emergency situations and call Ambulance, Fire, Police where necessary and with assistance from Manager and-or On-call and documenting in Site Support Worker book or via email.
• Report to and-or consult with Manager or On-call in relation to suspicions of on-site use, issues or decisions in relation to all of the above accountabilities.
• Record observations and actions into Site Support Worker book and email to relevant team member.
• Provide practical support (transport, centrelink and bank) as organised by Clinical Team.
• Answer the phone and take messages
• Assist clients with medication in compliance with medication assist procedures
• Undertake regular cleaning tasks - eg (Frequent touch points, Motor Vehicles, Equipment, Empty Bins, sweep, mop)
• Support planned diversionary and on-site activities
• Report Maintenance Issues
• Comply with all Pinangba and Uniting Care policies and procedures
• Maintain professional boundaries and confidentiality
• Undertake other duties as required-directed, as service needs change or grow (consistent with the above and within the scope of the position-duties list and any applicable legal or industrial obligations).

Skills

First Aid

CPR

Indigenous experience

Computer skills

Written communication

Shift work

Boundary maintenance

Policy compliance

Job description

UnitingCare's Cape York Family Centre in Cooktown is seeking a Site Support Worker to help ensure safety and care for residents in residential AOD rehabilitation. The role involves after-hours and weekend shifts, perimeter checks, handling emergencies, and practical support such as transport and client assistance in line with service policies.

You should hold current First Aid/CPR or be willing to obtain, have experience working with Aboriginal and Torres Strait Islander communities, strong