Casual Shop Assistant – Fashion Finds & Community Impact

Lifeline Direct; Newcastle; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program

Inclusive culture

Job summary

Lifeline Direct operates Lifeline’s charitable Op Shops in the Newcastle region, offering affordable pre-loved items and supporting Lifeline’s frontline services. We are seeking a Casual Shop Assistant to join a friendly, purpose-driven team and help create welcoming shopping experiences for customers across several stores including Morisset.

You will deliver excellent customer service, support daily store operations, and showcase stock through creative merchandising while working with

Qualifications

• Previous retail and customer service experience preferred.
• Willingness to work weekends and flexible shifts.
• Reliable transport to multiple Newcastle stores (Morisset).
• Strong merchandising and store presentation skills.

Responsibilities

• Work across Newcastle stores, including Morisset.
• Deliver outstanding customer service and create a positive shopping experience.
• Support day-to-day store operations and contribute to store success.
• Merchandise and present stock creatively to maximise sales.
• Price and display donated goods with attention to value and presentation.
• Supervise and support volunteers during shifts.
• Engage with the local community to highlight popular products.

Skills

Customer service

Merchandising

Cash handling

Teamwork

Job description

Lifeline Direct operates Lifeline’s charitable Op Shops in the Newcastle region, offering affordable pre-loved items and supporting Lifeline’s frontline services. We are seeking a Casual Shop Assistant to join a friendly, purpose-driven team and help create welcoming shopping experiences for customers across several stores including Morisset.

You will deliver excellent customer service, support daily store operations, and showcase stock through creative merchandising while working with