Casual Shift Manager - Lead Epic Guest Experiences

Colonial Group; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Award-based hourly rate

Headspace & wellbeing support

Employee discounts at venues

Free activities for you and a friend

Half-price food & beverages

Job summary

Funlab’s Archie Brothers, Strike Bowling in Entertainment Quarter, Sydney is hiring a Casual Shift Manager. You’ll lead guest experiences, manage shifts and drive sales with upselling and guest engagement, while keeping the venue stocked and compliant.

Availability on weekends and nights is required; RSA and WWCC are preferred to start. This role offers an award-based hourly rate and opportunities to learn from industry leaders in a fun, safe environment.

Qualifications

• Experience running/ supervising a high-traffic entertainment/hospitality venue.
• Strong guest service and team leadership skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Create and deliver unforgettable guest experiences with energy and top-tier service mindset.
• Manage shifts, keep the team motivated, and ensure guests have the time of their lives.
• Drive sales on every shift through upselling and proactive guest engagement.
• Coordinate with Venue Manager to meet daily goals and challenges.
• Ensure venue is well-stocked, well-presented, and compliant with safety procedures.

Skills

Customer service

Leadership

Upselling

Team supervision

Positive attitude

Education

RSA certification

WWCC clearance

Job description

Funlab’s Archie Brothers, Strike Bowling in Entertainment Quarter, Sydney is hiring a Casual Shift Manager. You’ll lead guest experiences, manage shifts and drive sales with upselling and guest engagement, while keeping the venue stocked and compliant.

Availability on weekends and nights is required; RSA and WWCC are preferred to start. This role offers an award-based hourly rate and opportunities to learn from industry leaders in a fun, safe environment.