Casual Shift Leader: Unforgettable Guest Experiences

Colonial Group; Sydney; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Award-based hourly rate

Monthly prize incentives

Headspace & EAP support

Free activities across Funlab brands

Half-price food and beverage

Job summary

Funlab is seeking a Casual Shift Manager for Archie Brothers, Strike Bowling at Entertainment Quarter, Sydney. You will lead a vibrant team, drive exceptional guest experiences, and keep operations running smoothly after hours and on weekends.

With a focus on fun, inclusivity, and safety, you’ll motivate staff, upsell offerings, and deliver memorable moments for guests across a seven-day operation.

Qualifications

• Relevant hospitality skills and a passion for delivering memorable guest experiences.
• Energetic, positive, and customer-focused with strong teamwork.

Responsibilities

• Create and deliver unforgettable guest experiences with energy and top-tier service mindset.
• Manage shifts, motivate the team, and keep guests engaged and excited.
• Drive sales on shift through upselling and proactive guest engagement.
• Coordinate with the Venue Manager to meet daily goals and standards.
• Keep the venue well-stocked, tidy, and ready to impress.
• Ensure safety and compliance on shift and be ready to go above and beyond for guests.

Job description

Funlab is seeking a Casual Shift Manager for Archie Brothers, Strike Bowling at Entertainment Quarter, Sydney. You will lead a vibrant team, drive exceptional guest experiences, and keep operations running smoothly after hours and on weekends.

With a focus on fun, inclusivity, and safety, you’ll motivate staff, upsell offerings, and deliver memorable moments for guests across a seven-day operation.