Casual Service Delivery Officer — Multi-Channel Support

Australian Taxation Office; Gosford; On-site; AUD 34,440 - 41,328; Part time

Job summary

A government agency is seeking a Service Delivery Officer to assist clients with queries through various communication channels in a contact-centre environment. The role is casual and begins early next year, offering meaningful work in the community. Ideal candidates are adaptable, tech-savvy, and possess excellent client service skills.

Qualifications

• Experience delivering excellent client service.
• Ability to communicate clearly and professionally.
• Confident using technology to share and accurately record information.
• Thrive in a busy, fast-paced environment.

Responsibilities

• Respond to client queries across multiple communication channels.
• Engage with the community to provide support.

Skills

Technology literacy

Excellent client service

Clear communication

Adaptability

Job description

• Register your interest for non-ongoing vacancies for up to 18 months
• Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
• Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
• $43.21 per hour + 15.4% superannuation for the hours you work
• Register your interest for non-ongoing APS 4 and APS 5 Executive Assistant opportunities
• Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
• From $84,028 - $99,307 (plus 15.4% superannuation)
• Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Various locations in NSW, QLD, SA, TAS, VIC & WA
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Various locations in NSW, QLD, SA, TAS, VIC & WA
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Ongoing/non-ongoing opportunities with flexible working arrangements
• $346,137 to $390,916 total remuneration package
• Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
• Ongoing/non-ongoing, full-time/part-time
• $346,137 to $390,916 total remuneration package
• Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
• Ongoing/non-ongoing, full-time/part-time
• Various locations in ACT, NSW, QLD, SA & VIC
• Ongoing/non-ongoing opportunities with flexible working arrangements
• Ongoing/non-ongoing opportunities with flexible working arrangements