Service Delivery Officer

Australian Taxation Office; Albury City; On-site; AUD 66,000 - 73,000; Part time

Benefits offered by this job

15.4% superannuation

Flexible casual employment

Job summary

The Australian Taxation Office is hiring casual Service Delivery Officers (APS 2) across Australia. This role offers flexible work arrangements and a chance to gain hands-on experience in customer service, helping Australians access essential government services.

You'll develop practical communication and problem-solving skills using modern systems while contributing to a large government agency. Applicants must be Australian citizens at the time of application.

Qualifications

• Australian citizen at time of application.
• Customer service orientation and communication skills.

Responsibilities

• Help Australians access essential government services and make a positive difference daily.
• Build practical communication and customer service skills in a supportive team.
• Develop digital and problem-solving capabilities using modern systems and technology.

Job description

$43.21 per hour (plus 15.4% superannuation)

Flexible work, great experience, join the ATO!

About the ATO

Looking for flexible work that fits around your study, family commitments or lifestyle? The ATO is expanding its Service Delivery workforce and is seeking enthusiastic customer-focused people to join their team as casual Service Delivery Officers across Australia.

At the ATO, you'll be part of an inclusive and supportive workplace that values learning, collaboration and professional growth, while making a meaningful contribution to the Australian community.

Casual Service Delivery Officer - APS 2 roles

Get hands-on experience in:

• Helping Australians access essential government services and make a positive difference every day.
• Building practical communication and customer service skills in a supportive team environment.
• Developing digital and problem-solving capabilities using modern systems and technology.

Program highlights:

• Salary ranging from $66,274 to $73,452 plus 15.4% superannuation
• Flexible casual employment arrangements
• Valuable experience in one of Australia's largest government agencies
• Opportunities to build skills and explore future career pathways

Why apply?

These are casual positions, offering flexibility to balance work with study, family commitments, sport or other extracurricular activities.

Whether you're a student, recent graduate, returning to the workforce or looking to gain experience in the Australian Public Service, this is a great opportunity to develop valuable skills while working in a supportive environment.

You must be an Australian citizen at the time of application to apply.