Casual Security Officer - Crown Casino

MSS Security Pty Ltd; Melbourne; On-site; AUD 45,000 - 65,000; Part time

Job summary

MSS Security Pty Ltd is seeking a security professional to provide a strong security presence while staying alert and customer-focused. You will be part of an enthusiastic, committed and customer-focused team, delivering exceptional service to all customers and building strong relationships with internal stakeholders.

The role starts as a casual contract with onsite training, transitioning to full-time upon successful completion of training.

Qualifications

• Must have full Australian working rights.
• Current Victorian Security Licence.
• Valid First Aid and CPR certificates.

Responsibilities

• Patrol and monitor the premises to identify and respond to security risks.
• Respond promptly to alarms, incidents and emergencies.
• Manage access control and identification verification at entry to gaming area.
• Work a 24/7 rotating roster and maintain professional demeanour.
• Provide a high level of customer service to staff, visitors and contractors.

Skills

Full Australian working rights

Victoria Security Licence

First Aid Certificate

CPR Certificate

Gaming Licence

Master licence 409-987-30S

Job description

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

The position is primarily responsible for providing a security presence whilst remaining alert and focused. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders. This will be offered as an initial casual contract and upon successful completion of relevant onsite training requirements, transitioned to full-time.

Duties include but are not limited to:

• Patrol and monitor the premises to identify and respond to security risks.
• Respond promptly to alarms, incidents and emergencies.
• Manage access control and identification verification at the point of entry to gaming area.
• Work a 24/7 rotating roster.
• Respond to incidents involving patrons, visitors, staff and contractors in a calm and professional manner.
• Assist with managing disputes and challenging situations while maintaining a professional approach.
• Liaise with Casino staff, emergency services and Victoria Police when required.
• Complete accurate incident reports and maintain appropriate security documentation.
• Provide a high level of customer service to staff, customers and visitors.

Skills & experience

• Full Australian working rights
• Current Victorian Security Licence
• Valid First Aid Certificate
• Valid CPR Certificate
• Relevant Gaming Licence
• Ability to successfully complete in house training requirements.
• Master licence –409-987-30S

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person.

We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency
• be a partner and supporter of Veterans employment
• honoured to have an endorsed INNOVATE Reconciliation Action Plan

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

As one of Australia’s leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.