Casual Sales Associate - Rockhampton

R.M. Williams; Rockhampton Regional; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Uniform allowance

Employee discount 40%

Monthly bonus scheme

Paid parental leave

Paid volunteer leave

Private health partnership

Career growth opportunities

Job summary

R.M. Williams is seeking a casual Sales Associate in Rockhampton, QLD, to deliver an exceptional customer experience and uphold premium store standards. You will share product knowledge, assist with styling, and support store operations daily.

The role emphasizes achieving sales targets, learning our fashion, footwear and accessories range, and representing the R.M. Williams brand with enthusiasm and teamwork.

Qualifications

• 1 year of experience in a retail or hospitality environment, preferably in a fast-paced setting.
• Strong drive to meet and contribute to sales targets through service and selling.
• Ability to learn quickly and develop product knowledge across fashion, footwear and accessories.

Responsibilities

• Provide exceptional customer experience by welcoming and equipping customers with product knowledge and expert advice.
• Assist the Manager and team in maintaining high store visual standards.
• Strive to meet sales targets and KPIs through service and solutions-focused recommendations.
• Carry out store operations including replenishment, housekeeping, remerchandising and repairs.
• Act as a brand ambassador for R.M. Williams at all times.

Skills

Customer service

Retail experience

Communication

Teamwork

Product knowledge

Sales focus

Job description

Casual Sales Associate – Rockhampton, QLD

Join an iconic Australian brand with almost 100 years of history!

We have an exciting opportunity for a passionate, customer-focused team member to join us in our Rockhampton store. Work alongside your team to deliver an exceptional customer experience through elevated store standards, high level product knowledge and styling advice, and a genuine love for the R.M. Williams brand.

What we offer;

• A generous uniform allowance - you'll be dressed from head to toe in the latest R.M. Williams products each season, including being fitted in a new pair of our iconic boots every year!
• 40% employee discounton top of your product allowance to use for non-uniform items or to buy for family and friends
• Inclusion in our Monthly Bonus scheme where you have the opportunity to take home additional salary when your store achieves and exceeds its productivity targets
• Paid parental leave
• Paid volunteer leave
• Exclusive private health partnership
• Opportunities to grow your career with us as we continue to expand around the world

What you will be responsible for:

• Providing an exceptional customer experience by welcoming and equipping all customers with product knowledge, expert advice and a memorable store experience
• Assisting the Manager and team in maintaining a high level of visual presentation within the store
• Striving to deliver on sales & wages targets and KPIs through delivering exceptional customer service and solutions-focused product recommendations
• Delivering on all operational requirements of the store, including replenishment, housekeeping, remerchandising, endless aisle fulfillment and repairs and care
• Acting as an R.M Williams brand ambassador at all times

What we are looking for:

• A genuine love of providing exceptional service to customers
• At least 1 year of experience working within a retail or hospitality business in a fast-paced environment
• A strong drive for meeting and contributing to sales targets through a focus on service and selling
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills
• Commitment to learning and delivering on all operational requirements of the role
• A passion for working positively and collaboratively as part of a team

About R.M.Williams

Since 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback - and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products.

Today, R.M. Williams ships to 15 countries and has 60 retail stores across Australia, New Zealand and the UK with more to come this year and beyond. In addition, R.M. Williams is available at more than 700 wholesale stockists around the world.

Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’ and we still stand by that statement today; a culture of growth, development and team spirit is central to our success.