Casual Sales Associate (Chermside)

Pop Mart; City of Brisbane; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Weekly new releases

Product incentives

Job summary

POP MART is hiring casual Sales Associates for Chermside, Australia. You’ll engage customers with energy, share product knowledge, and help drive sales in a fast-paced retail setting. The role suits those who love pop culture and collectibles and can work weekends and late shifts.

Join a global brand with weekly new releases, a dynamic store environment, and opportunities for progression. You’ll be part of a vibrant team delivering excellent customer experiences daily.

Qualifications

• Experience in customer service or retail preferred.
• Able to work in a fast-paced environment.
• Available weekends and late shifts.

Responsibilities

• Deliver great customer experience by assisting customers with product knowledge and upselling.
• Maintain store standards and visual merchandising.
• Process transactions accurately at the till and support stock deliveries.

Skills

Customer service

Retail experience

Fluent English

Job description

## Casual Sales Associate (Chermside)Apply: Brisbane: Part time: Posted Today: JR101544Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.## SALES ASSOCIATES (Casual) — POP MARTGlobal Pop‐Culture I Weekly New Releases**Join the POP MART Phenomenon**POP MART is a global pop‐culture and designer‐toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.As we continue to expand across Australia, we’re hiring **Casual Sales Associates** to join our team.This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trade, and want to grow with a global brand.**Why You’ll Love Working at POP MART*** Work with products customers genuinely love — collectors, fans and families* Weekly new releases keep every day exciting and fast-moving* Clear career progression opportunities within a growing business* Job security with a rapidly expanding global brand* Monthly product incentives (post‐probation)* Supportive, energetic and inclusive team culture* Annual POP LAND (Beijing) pass* A colourful, creative retail environment**What You’ll Do**Deliver Great Customer Experience* Engage customers confidently and provide friendly, energetic service* Share product knowledge and introduce new collections* Support sales targets through upselling and cross-sellingMaintain Store Standards* Replenish stock and maintain strong visual merchandising* Keep the store clean, organised and customer-ready* Support deliveries, stock counts and inventory accuracySupport Daily Store Operations* Process transactions accurately through POS* Follow store procedures and loss prevention measures* Support product launches and peak trading periods**Who You Are*** We’re looking for people who are:* Confident and customer-focused communicators* Passionate about retail, pop culture or collectibles* Energised by fast-paced, high-volume environments* Reliable, positive and able to stay composed during busy periods* Quick learners with strong attention to detail* Fluent in English (Mandarin/Chinese highly regarded), but not essential**Availability Requirements (Important)*** Flexible availability (must be available at least one weekend day, and one of the late-night trades on Thursday or Friday)* Typical rosters include weekends and late shifts* Able to work shopping centre hours* Open availability during peak season November to January each year**How to Apply**To apply, please submit:* Your resume (including month/year dates)* A short cover letter outlining:- Why POP MART interests you- Your favourite POP MART character or IP- A time you delivered great customer servicePlease note: Generic applications may not be considered.\\*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.\\*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.