Casual Sales Associate (Charlestown)

Pandora; Newcastle-Maitland; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Hourly pay

Employee discount

Opportunities for development

Fun, engaging environment

Job summary

Pandora is the world’s leading jewellery brand, seeking Sales Associates to act as brand ambassadors in our Newcastle-Maitland location. You will drive sales while delivering exceptional customer service and sharing product knowledge.

Join a team that values individuality, style, and a fun, engaging work environment with opportunities for development and an attractive employee discount.

Qualifications

• Achieve and exceed individual and store sales targets using effective selling skills.
• Provide exemplary customer service and build rapport with customers.
• Learn and confidently share Pandora product knowledge to maximise sales.

Responsibilities

• Achieve and exceed sales targets at the store level.
• Answer queries and adapt your approach to individual customers.
• Share product knowledge to provide an unforgettable customer experience and drive loyalty.
• Discuss upcoming collection launches and capture customer data for future marketing.
• Assist with product deliveries and store stocking.
• Merchandise the store and maintain high shop floor standards.
• Operate the till system and handle returns and exchanges.

Skills

Sales targets

Customer service

Product knowledge

Upselling

Cash handling

Tools

Till system

Job description

Pandora is the largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

The role

Our Sales Associates are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.

What To Expect From The Role

• Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
• Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
• Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
• Assisting with product deliveries; unloading and storing in the correct spaces in store
• Merchandising the store and maintaining high shop floor standards; taking pride in your environment
• Operating the till system, handling financial transactions including returns and exchanges

The successful candidate

We Encourage Our Team Members To Express Their Individuality By Styling Pandora Jewellery In Their Own Way, And Sharing These Ideas With Our Customers

• Our retail assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
• A natural ability to see the opportunity in achieving and over-achieving sales targets
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy

Why work with us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our Generous Benefits Package Includes

• A highly competitive hourly rate of pay
• Generous employee discount
• Opportunities for development
• A fun and engaging working environment, no two days will be the same!