Casual Retail Tech & Customer Experience Pro

Singtel; Australia; On-site; Confidential; Part time

Benefits offered by this job

25% off Optus products

Counselling and wellbeing support (24/

Diversity networks and inclusion

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Northland team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

With a passion for tech, you’ll explore our range, explain products simply, and uncover customer needs to deliver personalised solutions. Enjoy flexible rosters, perks, and welfare support as part of a welcoming team.

Qualifications

• Service mindset and genuine customer care.
• Tech-savvy with ability to explain products clearly.
• Calm, empathetic problem solving under pressure.
• Team player with a customer-first approach.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Job description

Optus is seeking a Casual Retail Service Consultant to join the Northland team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

With a passion for tech, you’ll explore our range, explain products simply, and uncover customer needs to deliver personalised solutions. Enjoy flexible rosters, perks, and welfare support as part of a welcoming team.