Casual PRM Agent: Passenger Mobility & Assistance

Dnata; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

dnata is recruiting Casual Passenger Reduced Mobility (PRM) Agents at Sydney International Airport to support the passenger experience. Join the world's leading Ground Handler and gain on-the-job training and opportunities for career progression.

As a PRM Agent, you will provide professional and compassionate assistance to passengers who require additional support throughout their airport journey, including escorting passengers and assisting with mobility equipment, check-in, security, gates,

Qualifications

• Customer-focused and genuinely enjoy helping others.
• Patient, empathetic and respectful when assisting passengers.
• Confident communicating with people from diverse backgrounds.
• Reliable, punctual and able to work as part of a team.

Responsibilities

• Escort passengers through the terminal and assist with mobility equipment as required.
• Support passengers with check-in, security, gates, aircraft and baggage areas.
• Assist connecting passengers to onward flights and communicate clearly with passengers and airline staff.
• Work with airport teams to ensure a seamless passenger experience and maintain safety and wellbeing.

Skills

Customer focus

Empathy

Communication

Team player

Job description

dnata is recruiting Casual Passenger Reduced Mobility (PRM) Agents at Sydney International Airport to support the passenger experience. Join the world's leading Ground Handler and gain on-the-job training and opportunities for career progression.

As a PRM Agent, you will provide professional and compassionate assistance to passengers who require additional support throughout their airport journey, including escorting passengers and assisting with mobility equipment, check-in, security, gates,