Part Time Optical Dispenser | Cairns

George and Matilda; Cairns Regional; On-site; AUD 28,000 - 39,000; Part time

Benefits offered by this job

Attractive hourly rate

Flexible working arrangements

Part-time role: ~15 hours/week across

On-the-job training

Family and friends discounts

Ongoing learning and development

Welcoming team culture

Job summary

George & Matilda Eyecare in Cairns is seeking a friendly Part-Time Optical Dispenser/Assistant to help patients choose frames, lenses and eyewear solutions. You will deliver personalised dispensing advice and outstanding service in a welcoming team.

The role offers an attractive hourly rate, flexible working arrangements, approximately 15 hours per week across 3 days, on-the-job training, and staff discounts. Join a value‑driven practice that puts patients first and supports your development.

Qualifications

• Experience in retail or optical dispensing is preferred.
• Customer-focused approach with strong communication skills.
• Able to work as part of a team and provide personalised service.
• Attention to detail and organisational skills.
• Willing to learn product knowledge and explain options to patients.

Responsibilities

• Assisting patients in selecting frames, lenses, and eyewear solutions
• Providing exceptional customer service and personalised dispensing advice
• Processing orders and managing transactions
• Maintaining the presentation and organisation of the practice
• Supporting stock control and inventory management
• Working collaboratively with the team to ensure outstanding patient experiences

Skills

Customer service

Retail experience

Communication

Teamwork

Attention to detail

Tools

POS system

Job description

At George & Matilda Eyecare, we believe great eyecare starts with putting our Patients First. That's why we empower our teams to deliver More Time, More Care, ensuring every patient receives personalised care and eyewear solutions tailored to their individual needs.

We're looking for a friendly, customer-focused Part-Time Optical Dispenser/Assistant who enjoys helping people, loves delivering exceptional service, and thrives in a supportive team environment.

Why Cairns?

Imagine finishing work and being minutes from tropical beaches, the Great Barrier Reef, and the Daintree Rainforest. With year-round sunshine, a relaxed lifestyle, and a welcoming community, Cairns offers the perfect balance of career opportunity and lifestyle. It's a place where you can build meaningful relationships with patients while enjoying one of Australia's most sought-after destinations.

At George & Matilda Eyecare, we're committed to creating a supportive workplace where our people can thrive.

We Offer:

• Attractive hourly rate
• Flexible working arrangements
• Part-time role, approximately 15 hours per week across 3 days
• On-the-job training with an experienced and supportive manager
• Family and friends discounts and benefits
• Ongoing learning and development opportunities
• A welcoming, friendly, and down-to-earth team culture

About the Role

As a Part-Time Optical Dispenser, you'll play an important role in helping patients select the right eyewear solutions to suit their lifestyle, vision, and individual needs.

Your Responsibilities Will Include:

• Assisting patients in selecting frames, lenses, and eyewear solutions
• Providing exceptional customer service and personalised dispensing advice
• Processing orders and managing transactions
• Maintaining the presentation and organisation of the practice
• Supporting stock control and inventory management
• Working collaboratively with the team to ensure outstanding patient experiences

Skills & Experience

We're looking for someone who:

• Is passionate about Patient First care and customer service
• Has previous experience in retail, customer service, or optical dispensing
• Communicates confidently and professionally with patients
• Enjoys working as part of a team
• Has strong attention to detail and organisational skills
• Can confidently learn product knowledge and explain options to patients

About the Business

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

If you're passionate about helping people and want to be part of a team that makes a genuine difference every day, we'd love to hear from you.

Company Overview

Putting our People and our Patients First At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling. At George & Matilda, we provide a warm and friendly working environment with loads of team members benefits and rewards including: Generous annual spend on your eyecare and fashion needs Family and friends discounts and benefits Fortnightly financial bonus and reward programs On the job and external learning and development opportunities Opportunities for advancement and career progression and qualifications George & Matilda are a value-based organisation, our behaviours are modelled on the following characteristics: