Casual Optical Assistant - Bondi Beach

Bailey Nelson; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Impactful role

Learning platform

Glasses + contacts allowance

Growth-focused leadership

Job summary

Bailey Nelson is seeking a Casual Optical Assistant to join our Eastgardens team in Bondi Beach. You’ll be at the heart of the customer experience, helping people find their perfect frames and supporting their eyecare needs.

You’ll deliver memorable visits with a customer-first mindset, learn with our online platform, and enjoy a supportive environment that values growth and brand ambassadors.

Qualifications

• Retail or hospitality background with customer service experience.
• Willing to learn optical basics and product knowledge.
• Positive, energetic attitude and strong customer focus.

Responsibilities

• Help customers find their perfect frames and support eyewear needs.
• Make every visit memorable with exceptional service.

Skills

Customer-first mindset

Optical experience learning

Passion & energy

Fast-paced adaptability

Time management

Problem-solving skills

Team player

Results

Job description

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Bailey Nelson is on the lookout for a Casual Optical Assistant to join our Eastgardens team!

At Bailey Nelson, we’re on a mission to change how people see the world - and how the world sees them. We’re a down‑earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world‑class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year’s supply of contacts!
• A supportive leadership team that genuinely invests in your growth

What we’re looking for

• Customer‑first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can‑do attitude
• Fast‑paced adaptability - You thrive in a dynamic, ever‑evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem‑solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results