Casual Medical Receptionist: Patient-Focused Admin Pro

G & S Reeves PTY LTD; Gosford; Presencial; AUD 33.000 - 44.000; Tempo integral

Benefícios oferecidos por esta vaga

Flexible scheduling

Collaborative team culture

Professional development

Resumo da vaga

G & S Reeves PTY LTD, operating as Coastal Immunology and Allergy Clinic, is seeking a Medical Administrative Assistant Receptionist on a casual basis (3 days a week) in Erina, NSW 2250. You will be the first point of contact, handling reception, phone calls, appointments, and patient registrations with a focus on privacy and patient care.

Requirements include previous experience in a medical setting, familiarity with Genie EHR, strong organization, and the ability to work both independently and

Qualificações

• Previous experience in a medical practice or healthcare setting.
• Experience with Genie for patient files management.
• Strong organisational and time management skills.
• Excellent written and verbal communication, professional and courteous.
• Proficiency with computer systems and EHR software; quick learner.
• Understanding of medical terminology and healthcare privacy rules.
• Reliable, punctual and flexible for casual hours.
• Willingness to obtain Working with Children Check if required.

Responsabilidades

• Greet patients on arrival and provide a welcoming first impression.
• Manage reception tasks: answer calls, direct calls, take messages.
• Schedule and confirm patient appointments; optimise clinician time.
• Process patient registrations and maintain accurate medical records per privacy laws.
• Handle inquiries about appointments, billing, prescriptions, and information.
• Prepare patient files and ensure documentation is complete before appointments.
• Process payments and manage cash handling.
• Assist with filing, data entry and general office tasks.
• Maintain confidentiality and adhere to privacy regulations.
• Support clinical and administrative staff to ensure smooth daily operations.

Conhecimentos

Customer service

Telephone handling

Appointment scheduling

Medical terminology

Privacy compliance

Formação

Medical administration qualification (advantageous)

Ferramentas

Genie

EHR software

Descrição da vaga

G & S Reeves PTY LTD, operating as Coastal Immunology and Allergy Clinic, is seeking a Medical Administrative Assistant Receptionist on a casual basis (3 days a week) in Erina, NSW 2250. You will be the first point of contact, handling reception, phone calls, appointments, and patient registrations with a focus on privacy and patient care.

Requirements include previous experience in a medical setting, familiarity with Genie EHR, strong organization, and the ability to work both independently and