Casual Medical Receptionist — Cardiology Clinic

Bassrock; Sydney; On-site; AUD 39,000 - 47,000; Part time

Job summary

Bassrock, a single-doctor cardiology practice in Westmead, NSW, is seeking a Medical Receptionist on a casual basis. You will be the first point of contact for patients, managing appointments, enquiries, and records to support the clinical team.

This front-line role requires excellent communication, strong organisational skills, and the ability to multitask in a busy clinic. Gentu experience and privacy compliance are highly valued.

Qualifications

• Experience as Medical Receptionist or similar healthcare administrative role.
• Proficiency with practice management software and electronic health record systems.
• Strong organisational and time management skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills with a patient-focused approach.
• Attention to detail and accuracy when handling patient records and sensitive information.
• Ability to work effectively both independently and as part of a team.
• Professional appearance and manner with a friendly, approachable demeanour.
• Computer literacy and proficiency with Microsoft Office applications.
• Ability to speak a second language is advantageous.

Responsibilities

• Greet patients in a professional and welcoming manner upon arrival at the practice.
• Manage the reception desk and telephone enquiries with efficiency and courtesy.
• Schedule and confirm patient appointments using Gentu practice management software.
• Collect and update patient demographic and medical history information.
• Process patient payments and handle billing enquiries.
• Maintain confidentiality and ensure compliance with privacy legislation.
• Prepare patient files and medical records for appointments.
• Liaise between patients, clinical staff and other healthcare providers.
• Manage administrative tasks including data entry, filing and correspondence.
• Assist with general reception duties as required to support the practice.
• Maintain general office and waiting room tidiness.

Skills

Medical Receptionist experience

Healthcare administration

Organisation and time management

Communication skills

Privacy/compliance awareness

Independent and team work

Professional appearance

Microsoft Office

Second language (advantage)

Tools

Gentu practice management software

Electronic Health Records (EHR) systems

Job description

Bassrock, a single-doctor cardiology practice in Westmead, NSW, is seeking a Medical Receptionist on a casual basis. You will be the first point of contact for patients, managing appointments, enquiries, and records to support the clinical team.

This front-line role requires excellent communication, strong organisational skills, and the ability to multitask in a busy clinic. Gentu experience and privacy compliance are highly valued.