Casual Librarian & Community Programs Specialist

Talent Propeller; City of Melbourne; On-site; AUD 39,000 - 50,000; Full time

Job summary

Maribyrnong City Council's libraries in Footscray, West Footscray, Yarraville, Braybrook and Maribyrnong invite casual Librarians and Library Specialists to join our teams. You will assist customers, provide reference support, and help deliver engaging library programs across branches.

Reporting to the Team Leader - Customer Experience, you will support daily service delivery, help plan and run programs, and contribute to an inclusive, welcoming library environment for the community.

Qualifications

• Relevant tertiary qualification, with eligibility for associate membership to ALIA.
• Demonstrated customer service experience in a library environment.
• Demonstrated experience in the development, planning, delivery and evaluation of high quality, engaging programs for targeted library audiences
• Skills and confidence using collections and online resources to support high-quality reference and information services.
• Current Victorian Driver's Licence
• Valid Working with Children Check
• No relevant criminal record found in a police check.

Responsibilities

• Provide welcoming, knowledgeable customer, information and reader advisory in branches, online and across all services.
• Undertake administrative tasks to support day to day operations including recording statistics, collection maintenance and ensuring a safe and welcoming environment for staff and visitors.
• Identify programs that respond to the needs of the community and contribute to program design and planning as required.
• Deliver library programs as required.
• Contribute to an effective Library Service through seeking and sharing accurate and relevant information, keeping up to date with emerging library trends, identifying opportunities for improvement and positively contributing to workplace culture and change.
• Provide digital and technical support, with a focus on building customer digital literacy.
• When required, assume the role of shift lead; supporting rostered staff in the prioritisation of operational tasks, issue resolution and liaising with Council staff

Skills

Customer service

Program delivery

Digital literacy support

Reader advisory

Education

Relevant tertiary qualification

Tools

Online resources

Job description

Maribyrnong City Council's libraries in Footscray, West Footscray, Yarraville, Braybrook and Maribyrnong invite casual Librarians and Library Specialists to join our teams. You will assist customers, provide reference support, and help deliver engaging library programs across branches.

Reporting to the Team Leader - Customer Experience, you will support daily service delivery, help plan and run programs, and contribute to an inclusive, welcoming library environment for the community.