Casual Hdr Program Support Officer

James Cook University Employees, Location, Alumni; Townsville City; On-site; AUD 72,000 - 81,000; Part time

Job summary

James Cook University in Townsville, QLD, invites applications for a Casual HDR Program Support Officer in the Graduate Research School (Townsville).

You will assist with candidature administration, milestone tracking and provide high-quality support for HDR candidates and supervisors. The role requires strong organisational skills, attention to detail, and confidence using enterprise systems; you will work both independently and as part of a busy team on campus.

Qualifications

• Candidature administration support
• Milestone tracking
• Customer service excellence

Responsibilities

• Assist with admissions, enrolments, variations, examinations and completions
• Provide responsive customer service and accurate record‑keeping

Job description

Casual HDR Program Support Officer James Cook University • Townsville, QLD, AU

Graduate Research School (Townsville)

$52.04 - $59.02 per hour

We’re seeking a motivated casual HDR Program Support Officer to assist with candidature administration, milestone tracking and high‑quality support for HDR candidates and supervisors. You’ll help manage key processes across admissions, enrolments, variations, examinations and completions, while providing responsive customer service and accurate record‑keeping

This role suits someone with strong organisational skills, attention to detail, confidence using enterprise systems, and the ability to work both independently and as part of a busy team.

This position is based in Townsville and requires on-campus attendance. Current JCU students are not eligible to apply.

JCU celebrates diversity and is committed to creating a safe, inclusive, and welcoming environment for all. We encourage applications from people of all backgrounds who meet the role requirements.

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