Casual Events Security Supervisor

Get Staffed Online Recruitment Limited; Liverpool; On-site; AUD 48,000 - 67,000; Full time

Job summary

Our client is a major events campus located on Liverpool's waterfront, delivering award-winning venues and customer-focused security operations. The role focuses on supervising security and stewarding staff, ensuring safety and high standards of service across events and daily operations.

As a proactive leader, you will coordinate with Campus Events and Front of House Managers, perform briefings, manage staff sign-in, and respond to incidents.

Qualifications

• Proven leadership experience in security/stewarding teams.
• Ability to motivate teams in fast-paced environments.
• Strong interpersonal and customer service skills.

Responsibilities

• Supervise security and stewarding staff across campus.
• Coordinate with event delivery teams and front-of-house managers.
• Ensure security measures are followed and safety procedures are enforced.
• Lead team briefings and sign-in/check-out procedures for staff and kit.
• Respond to incidents and liaise with Security Control Room.
• Promote health and safety across the venue.

Skills

Leadership

People management

Calm under pressure

Tools

SIA Door Supervisor licence

Job description

Our client is where extraordinary events and careers come to life. Located on Liverpool's iconic waterfront, their connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences.

At our client, you'll be part of a team that is dedicated to making a real difference. Some of their key achievements and ongoing initiatives include:

• Disability Confident Employer.
• Sunflower Friendly Business.
• Member of the Fair Employment Charter.
• Real Living Wage employer.
• Social value impact plan - last year they contributed over £6.4m.
• Green Meeting's Gold Standard.
• Sustainability Strategy.
• Positively influencing biodiversity - they have 3 on-site beehives.
• Accessibility Strategy.
• AccessAble Guide.

About the role

The successful candidate will contribute to the safety and security of the premises, staff, guests, and visitors. Supervise the security and stewarding staff deployed across the campus and ensure they are in line with the measures outlined within the Security Strategy. Besides, contributing to event delivery ensuring stewarding and security plans are executed by front line staff.

Main duties of this role include:

• To assist the Event Security & Stewarding Managers on all Security and Stewarding operations across Campus.
• To supervise dedicated Security and Stewarding staff during events, ensuring security measures are performed in line with procedures and policies.
• To be the link between Security and Stewarding teams and event delivery teams, working closely with Campus Events and Front of House Managers.
• To ensure the Security & Stewarding are delivering the highest possible standard in customer service to Campus visitors.
• To deliver team briefings to Security & Stewarding teams on the event floor.
• To ensure all Security & Stewarding staff are signed in and out for working duties, with correct uniform and presentation to perform their duties.
• To take responsibility for signing in and out the relevant kit to perform Security & Stewarding duties, including buildings keys, access card, ticket scanner etc.
• To respond to and report incidents in an accurate and timely manner, ensuring radio communications with the Security Control Room team.
• To be an advocate of Health & Safety and Fire Safety across the venue.
• To complete the relevant pre and post events checks using the Halo system, ensuring H&S concerns are raised and addressed with the on-duty manager
• To allocate the relevant fire routes to Security & Stewarding teams and to assist with the coordination of emergency response plans during an event.
• To utilise First Aid at Work training and be the first responder to any First Aid incidents taking place during an event, escalating wherever necessary.
• To ensure Security & Stewarding kit and technology is deployed effectively during an event open period.
• To assist in the delivery of queue and crowd management plans during events.
• A valid SIA Door Supervisor licence and previous supervisory experience are essential.

They highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, they're looking for someone who demonstrates strong leadership, takes ownership of their responsibilities and leads by example.

• You will be confident in managing and motivating security teams within a fast-paced, high-pressure arena environment, maintaining high standards of professionalism, communication and accountability always.
• You will have a proactive approach to problem-solving, the ability to remain calm under pressure and the confidence to make informed decisions when dealing with challenging situations.

Closing Date: 31 October 2026

Interview Date: 28 October 2026

Values

Our client's values shape every moment of how they work together. One Big Team means they collaborate, support each other and celebrate shared success. Take The Initiative empowers their people to be proactive and confident in making things happen. All Welcome reflects their commitment to inclusion, ensuring every colleague and visitor feels respected and valued. And with Every Moment Matters, they focus on delivering exceptional experiences - for their city and each other.

Equality, Diversity & Inclusion

They believe their strength lies in the diversity of their people. Our client is proud to champion equality, inclusion and belonging, creating an environment where every individual feels respected, valued and is encouraged to be themselves.

They strongly encourage and welcome applications from suitably qualified candidates from individuals of all backgrounds and identities regardless of age, disability, gender reassignment, marriage or civil partnership status, race, religion or belief, sex or sexual orientation.