Campus Experience and Security Supervisor

Get Staffed Online Recruitment Limited; Brighton; On-site; AUD 42,000 - 53,000; Full time

Benefits offered by this job

25 days holiday

Job summary

Get Staffed Online Recruitment Limited is supporting a vibrant higher education institution in Brighton in their search for a Campus Experience and Security Supervisor. You will be a visible, approachable presence delivering front‑of‑house service, guiding students, staff and visitors, while coordinating security and administrative tasks to keep the campus safe, well organised and welcoming.

This role blends customer service with security operations and requires clear communication and a calm,

Qualifications

• Experience in a front-of-house, reception, security or customer-facing role.
• A calm, approachable manner with the ability to engage confidently with a wide range of people.
• Strong communication skills, both written and verbal.
• Good organisational skills, with the ability to manage competing priorities in a busy environment.
• Confidence using systems and maintaining accurate records.
• An understanding of health, safety and safeguarding considerations in a public-facing setting.
• Sound judgement and the ability to work independently within established procedures.

Responsibilities

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests
• Offer clear information and guidance, helping people navigate campus services and facilities
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment
• Support the secure opening and closing of buildings in line with agreed procedures
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately
• Manage visitor sign-in processes and issue passes in line with health and safety requirements
• Keep accurate records using visitor, key management and related systems
• Assist with emergency procedures, including evacuations and routine system checks
• Identify and elevate any facilities, safety or security concerns
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately
• Support ID card services, including processing new requests and replacements

Skills

Front-of-house

Reception

Security

Customer-facing

Job description

Campus Experience and Security Supervisor

Campus Experience and Security Supervisor

Location: Brighton

Our client is a vibrant and creative higher education institution with campuses across the UK, Ireland, and Germany. More than just an educational institution, they are a dedicated community focused on nurturing creativity and empowering students to reach their full potential. They offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology, and their commitment to excellence in creative arts education provides students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About the role

As Campus Experience & Security Supervisor, you’ll play an important role in how students, staff and visitors experience the campus day to day. You’ll be a visible and approachable presence, helping to create an environment that feels safe, well organised and welcoming.

The role combines front-of-house activity with operational, security and administrative responsibilities.

What You’ll Do:

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests
• Offer clear information and guidance, helping people navigate campus services and facilities
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment
• Support the secure opening and closing of buildings in line with agreed procedures
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately
• Manage visitor sign-in processes and issue passes in line with health and safety requirements
• Keep accurate records using visitor, key management and related systems
• Assist with emergency procedures, including evacuations and routine system checks
• Identify and elevate any facilities, safety or security concerns
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately
• Support ID card services, including processing new requests and replacements

What You’ll Bring:

• Experience in a front-of-house, reception, security or customer-facing role
• A calm, approachable manner with the ability to engage confidently with a wide range of people
• Strong communication skills, both written and verbal
• Good organisational skills, with the ability to manage competing priorities in a busy environment
• Confidence using systems and maintaining accurate records
• An understanding of health, safety and safeguarding considerations in a public-facing setting
• Sound judgement and the ability to work independently within established procedures

We encourage early applications, as the advert may close ahead of the stated deadline if a high volume of interest is received. Applications will be reviewed as they come in, and suitable candidates may be invited to interview before the closing date.

Our client is a values-led organisation, meaning their core values underpin all that they do:

Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It.

In addition to joining a committed and dedicated team, you will have access to:

• 25 days holiday per year (FTE)

Our client continually strives to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation.

Our client is committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.