Casual Emergency Administration Officer

Queensland Government; Ipswich City; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Salary packaging

Up to 12.75% super

Job summary

West Moreton Health in Ipswich is seeking an Administration Officer for the Emergency department on a casual basis. You will provide reception support, direct patients to appropriate services, and handle calls and messages with accuracy.

You'll contribute to efficient patient flow, maintain records, and support clinical and administrative staff across shifts. The role offers flexible hours and public-sector benefits.

Qualifications

• Experience delivering high-quality administrative support in healthcare or public sector.
• Ability to communicate clearly with patients, families and staff.
• Proficient in Microsoft Word and Excel; able to learn hospital information systems.

Responsibilities

• The role supports reception, triage and directing patients to appropriate care.
• Respond to enquiries via phone and in person and transfer messages accurately.
• Maintain records and assist with department administration and data entry.

Skills

Customer focus

Organisation and planning

Team focus

Quality focus

Continuous learning

Technical knowledge

Job description

West Moreton Health in Ipswich is seeking an Administration Officer for the Emergency department on a casual basis. You will provide reception support, direct patients to appropriate services, and handle calls and messages with accuracy.

You'll contribute to efficient patient flow, maintain records, and support clinical and administrative staff across shifts. The role offers flexible hours and public-sector benefits.