Casual 24/7 Emergency Centre Admin

The Engaged Space; Sunshine Coast Regional; On-site; AUD 34,000 - 44,000; Part time

Job summary

Care 24-7 is recruiting an Administration Officer for the Buderim Private Emergency Centre. The role involves first contact with patients, clerical accuracy and delivering efficient administrative support in a high-demand emergency setting.

You will handle billing, data entry, and communications while supporting the team across a 24/7 roster. Casual position with 1–2 shifts per week, including early, midday, evening and overnight blocks, and occasional cover for sick or annual leave.

Qualifications

• Well-developed clerical skills integrated with highly developed interpersonal skills.
• Demonstrated computer literacy with accurate and proficient keyboard skills.
• High level of proficiency in MS Word and Outlook.
• Preferably experience with a computerised patient management system.
• Sound working knowledge of medical terminology.

Responsibilities

• Monitor telephone calls and attend to all visitor enquiries and refer them to professional staff as appropriate.
• Coordinate, collect and distribute case notes, reports, faxes and other relevant information for the department and hospital.
• Supply, coordinate and monitor the complete administrative service to the emergency centre and the hospital.
• Collect relevant data and maintain integrity and confidentiality of information.
• Ensure the effective day to day operation of the reception area by maintaining resources.
• Update patient management information into MedTech.
• Manage patient billing and accounts accurately and consistently.
• Explain the Informed Financial Consent and billing policies.
• Process credit card and EFTPOS payments.
• Cover sick leave and annual leave as required.

Skills

Clerical skills

Interpersonal skills

Computer literacy

MS Word

Outlook

Tools

Medtech

Cerner

Job description

Care 24-7 is recruiting an Administration Officer for the Buderim Private Emergency Centre. The role involves first contact with patients, clerical accuracy and delivering efficient administrative support in a high-demand emergency setting.

You will handle billing, data entry, and communications while supporting the team across a 24/7 roster. Casual position with 1–2 shifts per week, including early, midday, evening and overnight blocks, and occasional cover for sick or annual leave.