Casual Dermatology Receptionist — Warm Patient Care & Admin

South Road Dermatology; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Casual role

Training provided

Flexible schedule

Job summary

South Road Dermatology, a Brighton East dermatology clinic, is seeking a Medical Receptionist on a casual basis (1–3 days per week). You will be the first point of contact, managing bookings, registrations and payments while ensuring a welcoming environment for patients.

The role requires strong communication, organisational skills and knowledge of medical terminology. Genie PMS and MS Office experience are preferred, with flexible shifts and ongoing training provided.

Qualifications

• Previous experience as a medical receptionist or in a similar healthcare admin role.
• Proficiency in Genie practice management software and Microsoft Office.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Professional, courteous demeanor with commitment to patient care.
• Knowledge of medical terminology and healthcare administration.

Responsibilities

• Greet patients and provide a warm, professional welcome.
• Answer calls and direct inquiries to staff.
• Schedule and confirm appointments with PMS.
• Process registrations and update medical records.
• Maintain patient documentation and privacy compliance.
• Process payments and issue receipts.
• Keep reception area tidy and organized.
• Support clinical staff with admin tasks.
• Liaise with healthcare providers on referrals and records.
• Handle inquiries professionally and resolve issues promptly.

Skills

Communication

Administrative skills

Attention to detail

Professional demeanor

Teamwork

Genie PMS

Microsoft Office

Tools

Genie PMS

Microsoft Office

Job description

South Road Dermatology, a Brighton East dermatology clinic, is seeking a Medical Receptionist on a casual basis (1–3 days per week). You will be the first point of contact, managing bookings, registrations and payments while ensuring a welcoming environment for patients.

The role requires strong communication, organisational skills and knowledge of medical terminology. Genie PMS and MS Office experience are preferred, with flexible shifts and ongoing training provided.