Casual Customer Service & Café Host at Tennis Centre

Tennis Australia; Darwin; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Career development

Onsite gym

Free onsite car parking

Discounts from sponsorship partners

Job summary

Tennis Australia is seeking a Casual Customer Service Officer for the Darwin International Tennis Centre. You will provide friendly service to members and visitors, handle café duties and assist with court bookings in a fast-paced setting.

Responsibilities include processing payments, operating POS systems, maintaining a clean venue, and supporting attendance tracking using ClubSpark. Prior experience in hospitality or sport clubs is helpful; tennis knowledge is a plus.

Qualifications

• Experience in customer service, hospitality, retail or a similar customer-facing role.
• Ability to work effectively in a fast-paced environment.
• Confidence handling cash, POS systems and customer enquiries.
• Strong communication skills and a collaborative approach to teamwork.
• Food handling, coffee-making or sports club experience is advantageous; a basic understanding of tennis is preferred.

Responsibilities

• Provide friendly, professional customer service to members, visitors and venue users.
• Prepare and serve coffees, food, beverages and other canteen offerings.
• Process court hire bookings, payments and point-of-sale transactions.
• Maintain a clean, safe and welcoming environment across the venue and canteen.
• Assist with attendance tracking and customer enquiries using ClubSpark and other systems.

Skills

Customer service

Cash handling

POS systems

Communication

Teamwork

Tools

ClubSpark

Job description

Tennis Australia is seeking a Casual Customer Service Officer for the Darwin International Tennis Centre. You will provide friendly service to members and visitors, handle café duties and assist with court bookings in a fast-paced setting.

Responsibilities include processing payments, operating POS systems, maintaining a clean venue, and supporting attendance tracking using ClubSpark. Prior experience in hospitality or sport clubs is helpful; tennis knowledge is a plus.