Casual Crew and Sales

Guzman y Gomez Mexican Kitchen

Ipswich City

On-site

AUD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Merch/uniforms

Crew discounts

Ongoing training

Regular schedules

Job summary

Guzman y Gomez Mexican Kitchen is seeking Crew Members in Ipswich to greet customers, take orders and help with food preparation in a fast-paced environment.

You’ll promote menu items, assist with add-ons, and strive to deliver excellent service, becoming a trusted link between guests and the kitchen. Training and team support are provided to help you grow with the brand.

Qualifications

Experience in hospitality venues (restaurants, bars, cafés) desirable but not required.
Open to coaching, eager to learn and ready to put in effort.
Ability to be reliable and follow through.

Responsibilities

Greet customers and take orders at the front line with a friendly, helpful attitude.
Assist with food prep and restocking during shifts and support other areas as needed.
Contribute to a clean, fast-paced dining environment and ensure great customer service.

Job description

Company Description

We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Company Description

Job Description

Our Sales and Food Preparation Crew Members are the lifeblood of GYG. You are on the front line, greeting customers, taking orders, problem solving and weighing-in with expertise on custom food designs. Every day you’ll have the opportunity to recommend products, add on’s and promote your favourite menu items with new and repeat guests.

With some training and time you’ll become a specialist in all things GYG and be depended upon as the critical connector between our customers and our kitchen.

There is never a dull moment – Through quiet periods you’ll be preparing for the busy ones. Helping out in other areas of the restaurant, restocking fridges, some basic food prep, wiping tables, and learning other roles across the team. You’ll get exposure to every aspect of what goes into running a busy, GYG business.

Crew culture is important to us, so we like to keep it simple. We look for people who share our love of food and our commitment to people.

It’s all about the food. Always. Forever. We never compromise on freshness or quality. GYG food is 100% clean.
Make every customer love us. In restaurant, drive thru or delivery, we’re all about the customer. Delicious fresh food. Cooked to perfection. Fun, energetic environments and exceptional service – Every time.
Be real – It takes all kinds to keep Australia’s fastest growing food brand going. We don’t have time for games or politics. Be yourself, respect each other, have fun, don’t make excuses and remember the two points above.
Got your back. When you join GYG, you are joining a family, culture is everything at GYG and we care about each other. We always have each other’s back.
It’s up to us. We never walk past a problem – We fix it now.

Qualifications

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

The moment your shift starts, you become the first and lasting impression for our customers. Hence why it’s important we get it right.

While experience is helpful, it’s not everything. We find people with a history working in hospitality venues (restaurants, bars, cafés and clubs etc) or fast paced retail environments work well. But we’d love to receive applications from anyone who;

Understands the difference between ‘customer service’ and ‘great customer service’ and how we deliver it.
Is open to coaching, eager to learn and ready to put in the effort.
Can be relied upon to follow through.

Additional Information

Every position at GYG presents opportunity for growth and career development. Whenever we can, we promote from within – Particularly when opening new restaurants.

We recognise every member of our team as a potential game changer. Whether it’s as a prospective Franchisee, Marketer, Accountant or Data Analyst, we’ll support your career growth each step of the way – We want to be a part of it.

More immediately, when starting with GYG you can expect;