Breakfast/ Day Crew - Augustine Heights

Guzman Y Gomez; Warrnambool; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

GYG merch/uniforms

Crew discounts

Training & development

Regular schedules

Job summary

Guzman y Gomez is seeking Sales and Food Preparation Crew Members in Warrnambool, Australia. You’ll greet customers, take orders, and weigh-in with expertise on custom food designs while promoting menu items to new and repeat guests.

You’ll become a specialist in GYG operations, acting as the bridge between customers and the kitchen; expect varied shifts, restocking duties, basic food prep, and learning multiple roles to keep the restaurant running smoothly.

Qualifications

• Attitude, maturity and energy are important.
• Customer service mindset is valuable, hospitality experience helpful.

Responsibilities

• Greet customers and take orders with a friendly, accurate approach.
• Problem solve and upsell products while promoting favourites.
• Restock fridges and assist with basic food prep as needed.
• Wipe tables and support other roles across the team as required.

Skills

Attitude

Maturity

Energy

Customer service

Job description

Job Description

Company Description

150+ restaurants across Australia, Singapore, Tokyo and the USA today, and opening 30-35 new restaurants every year - Guzman y Gomez (GYG) is the fastest growing food company in Australia and we’re changing the perception of fast food.

Job Description

Our Sales and Food Preparation Crew Members are the lifeblood of GYG. You are on the front line, greeting customers, taking orders, problem solving and weighing-in with expertise on custom food designs. Every day you’ll have the opportunity to recommend products, add on’s and promote your favourite menu items with new and repeat guests.

With some training and time you’ll become a specialist in all things GYG and be depended upon as the critical connector between our customers and our kitchen.

There is never a dull moment – Through quiet periods you’ll be preparing for the busy ones. Helping out in other areas of the restaurant, restocking fridges, some basic food prep, wiping tables, and learning other roles across the team. You’ll get exposure to every aspect of what goes into running a busy, GYG business.

Crew culture is important to us, so we like to keep it simple. We look for people who share our love of food and our commitment to people.

• It’s all about the food. Always. Forever. We never compromise on freshness or quality. GYG food is 100% clean.


• Make every customer love us . In restaurant, drive thru or delivery, we’re all about the customer. Delicious fresh food. Cooked to perfection. Fun, energetic environments and exceptional service – Every time.


• Be real – It takes all kinds to keep Australia’s fastest growing food brand going. We don’t have time for games or politics. Be yourself, respect each other, have fun, don’t make excuses and remember the two points above.


• Got your back . When you join GYG, you are joining a family, culture is everything at GYG and we care about each other. We always have each other’s back.


• It’s up to us . We never walk past a problem – We fix it now.

Qualifications

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

While experience is helpful, it’s not everything. We find people with a history working in hospitality venues (restaurants, bars, cafés and clubs etc) or fast paced retail environments work well. But we’d love to receive applications from anyone who;

• Understands the difference between ‘customer service’ and ‘great customer service’ and how we deliver it.


• Is open to coaching, eager to learn and ready to put in the effort.


• Can be relied upon to follow through.

Additional Information

Every position at GYG presents opportunity for growth and career development. Whenever we can, we promote from within – Particularly when opening new restaurants.

We recognise every member of our team as a potential game changer. Whether it’s as a prospective Franchisee, Marketer, Accountant or Data Analyst, we’ll support your career growth each step of the way – We want to be a part of it.

More immediately, when starting with GYG you can expect;

• We’ll deck you out with GYG merch/uniforms, ready for your first day


• Great crew discounts in restaurants both while you’re working, and days off


• Ongoing product, systems and skills training


• Regular work schedules and hours

Awarded 2020 QSR Media Multi-Site Restaurant of the Year, there has never been a better time to join the GYG family.