Casual Branch Customer Service Specialist | $40/hr

Eileen Leo; Perth; On-site; AUD 52,000 - 58,000; Part time

Benefits offered by this job

Casual role

Competitive hourly rate

Work-life balance

Job summary

Big 4 Bank in Kardinya is seeking a Branch Customer Service Representative on a casual basis to greet customers, handle day-to-day banking transactions, and support digital banking needs. You’ll be the friendly face of the branch, delivering accurate service and ensuring a positive customer experience.

This casual role offers flexible hours to suit your lifestyle, opportunities to grow within financial services, and a supportive team environment at a local branch.

Qualifications

• Experience in customer-facing roles such as retail, hospitality, or service industries.
• Ability to work varied hours and cover shifts on short notice.

Responsibilities

• Assist customers with day-to-day banking transactions, account inquiries, and digital banking solutions.
• Deliver friendly, professional, and efficient service at every interaction.
• Identify customer needs and refer them to appropriate specialist products or team members.
• Maintain accurate records and adhere to compliance and operational guidelines.

Skills

Customer service

Flexibility

Communication

Problem solving

Job description

Big 4 Bank in Kardinya is seeking a Branch Customer Service Representative on a casual basis to greet customers, handle day-to-day banking transactions, and support digital banking needs. You’ll be the friendly face of the branch, delivering accurate service and ensuring a positive customer experience.

This casual role offers flexible hours to suit your lifestyle, opportunities to grow within financial services, and a supportive team environment at a local branch.