branch teller - ballina, lismore, and casino, nsw

HR Partners; Goonellabah; On-site; AUD 45,000 - 65,000; Part time

Job summary

Randstad is seeking a Branch Customer Service Representative (Casual) for locations in Lismore, Ballina and Casino, NSW. You will be the face of the branch, delivering friendly service while handling everyday banking tasks and digital banking support.

This casual role covers planned leave and sick leave, with varied hours to suit lifestyle and a requirement to travel between sites using your own car. You will identify customer needs, refer to specialists, and maintain compliant records.

Qualifications

• Previous customer-facing experience is preferred.
• Ability to handle day-to-day banking inquiries with courtesy.
• Willingness to drive between Lismore, Ballina and Casino locations.

Responsibilities

• Assist customers with day-to-day banking transactions and digital banking inquiries.
• Deliver friendly, professional, and efficient service at every interaction.
• Identify customer needs and refer them to appropriate specialists or teams.
• Maintain accurate records and adhere to compliance and operating guidelines.

Skills

Customer service

Communication skills

Flexibility

Multitasking

Job description

branch teller - ballina, lismore, and casino, nsw

Position: Branch Customer Service Representative (Casual) | Big 4 Bank

Location: Across 3 areas - Lismore, Ballina & Casino, NSW - Must have a car

Hourly Rate: $40.00 / hour + superannuation

Are you looking for a role that offers fantastic work-life balance while opening the door to a rewarding career in banking and financial services? We are seeking a motivated, customer-focused individual to join a big4bank in Lismore, Ballina & Casino on a casual basis. You must be able to drive from one location to another.

About the Role

As a Branch Customer Service Representative, you will be the face of our branch, delivering exceptional service to our local customers. This position operates on a casual basis to provide cover for planned annual leave and unexpected sick leave, offering varied hours that fit around your lifestyle.

Key Responsibilities:

• Assist customers with day-to-day banking transactions, account inquiries, and digital banking solutions.

• Deliver friendly, professional, and efficient service at every interaction.

• Identify customer needs and refer them to appropriate specialist products or team members.

• Maintain accurate records and adhere to compliance and operational guidelines.

What's in it for You?

• Great Earning Potential: A competitive casual rate of $40 per hour.

• Work-Life Balance: Enjoy the flexibility of casual shifts without being tied to a fixed weekly roster.

• Career Growth: This role serves as an ideal stepping stone into a long-term career within the banking and financial services industry.

• Supportive Team: Join a welcoming local branch environment where your contributions are valued.

Who We're Looking For

• Customer Service Champions: Demonstrated experience in retail, hospitality, or customer-facing roles with a genuine passion for helping people.

• Flexibility: Openness and adaptability to work varied hours and step in on short notice for leave coverage.

• Career-Driven: Candidates eager to build foundational skills and excel within financial services.

• Strong Communicators: Excellent verbal communication and interpersonal skills.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.