Casual Banking Branch Customer Service Pro

Randstad Australia; South Lismore; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Casual role

Flexible shifts

Career growth

Job summary

Randstad Australia is seeking a Branch Customer Service Representative (Casual) in Lismore, Ballina, and Casino, NSW. You will be the face of the branch, handling day-to-day banking tasks, inquiries, and digital banking support across multiple locations.

A car is required to travel between sites, with casual shifts offering flexible hours. The role provides a pathway into banking and financial services, with opportunities to grow within the branch environment.

Qualifications

• Experience in retail, hospitality or customer-facing roles.
• Excellent verbal communication and interpersonal skills.
• Able to drive between locations and travel among Lismore, Ballina & Casino.

Responsibilities

• Assist customers with day-to-day banking transactions, account inquiries, and digital banking solutions.
• Deliver friendly, professional, and efficient service at every interaction.
• Identify customer needs and refer them to appropriate specialist products or team members.
• Maintain accurate records and adhere to compliance and operational guidelines.

Skills

Customer service

Communication

Retail experience

Job description

Randstad Australia is seeking a Branch Customer Service Representative (Casual) in Lismore, Ballina, and Casino, NSW. You will be the face of the branch, handling day-to-day banking tasks, inquiries, and digital banking support across multiple locations.

A car is required to travel between sites, with casual shifts offering flexible hours. The role provides a pathway into banking and financial services, with opportunities to grow within the branch environment.