Casual Branch Teller – Flexible Banking CSR

HR Partners; Goonellabah; On-site; AUD 45,000 - 65,000; Part time

Job summary

Randstad is seeking a Branch Customer Service Representative (Casual) for locations in Lismore, Ballina and Casino, NSW. You will be the face of the branch, delivering friendly service while handling everyday banking tasks and digital banking support.

This casual role covers planned leave and sick leave, with varied hours to suit lifestyle and a requirement to travel between sites using your own car. You will identify customer needs, refer to specialists, and maintain compliant records.

Qualifications

• Previous customer-facing experience is preferred.
• Ability to handle day-to-day banking inquiries with courtesy.
• Willingness to drive between Lismore, Ballina and Casino locations.

Responsibilities

• Assist customers with day-to-day banking transactions and digital banking inquiries.
• Deliver friendly, professional, and efficient service at every interaction.
• Identify customer needs and refer them to appropriate specialists or teams.
• Maintain accurate records and adhere to compliance and operating guidelines.

Skills

Customer service

Communication skills

Flexibility

Multitasking

Job description

Randstad is seeking a Branch Customer Service Representative (Casual) for locations in Lismore, Ballina and Casino, NSW. You will be the face of the branch, delivering friendly service while handling everyday banking tasks and digital banking support.

This casual role covers planned leave and sick leave, with varied hours to suit lifestyle and a requirement to travel between sites using your own car. You will identify customer needs, refer to specialists, and maintain compliant records.