Casual Assistant Network Operations Coordinator

Southern Cross Austereo Pty; Sydney; On-site; AUD 39,000 - 47,000; Full time

Job summary

Southern Cross Austereo is seeking a Casual Assistant Network Operations Coordinator in Sydney to keep broadcasts and systems running. You’ll join a rotating roster providing first-line technical support to teams across the country, troubleshooting issues, monitoring systems and supporting upgrades and documentation.

This entry-level role is ideal for someone starting a career in tech within the media industry, with a passion for radio, broadcasting and IT, and a Customer-focused mindset.

Qualifications

• Engineering or IT qualification demonstrated.
• Customer-focused approach when dealing with internal customers.
• Passion for radio and broadcast media.
• Interest and aptitude for technology, audio, broadcast and IT.

Responsibilities

• Keep Southern Cross Austereo on air by providing first-line technical support.
• Respond to incidents, monitor systems and assist with upgrades and documentation.
• Work on a rotating roster including varying shifts to keep operations smooth.

Skills

IT qualification

Customer focus

Radio & Broadcast

Tech passion

Job description

Why Join Us?

Southern Cross Austereo (SCA) is Australia’s leading media company, home of the iconic Triple M & HIT networks, and Australia’s #1 podcast network, LiSTNR.

We're shaping the future of Australia’s audio landscape and need passionate, high-performing talent to help us entertain, inform, and inspire - anytime, anywhere.

About the Team & Office

Join our Sydney Network Operations team as a Casual Assistant Network Operations Coordinator, where no two shifts are the same and your work genuinely keeps the business moving. You’ll be part of the team behind the scenes, providing responsive, customer‑focused technical support that helps our people do their best work - whether they’re on air, in studio or working remotely.

You’ll be based in our Sydney office, right in the thick of it - steps from great coffee, easy transport and some of the city’s best lunch spots (and post‑work snacks).

A day in the life?

You’ll be part of the team that keeps Southern Cross Austereo on air and running smoothly, around the clock. Working on a rotating roster - including early starts, late finishes and overnight shifts - you’ll provide first‑line technical support to teams across the country, troubleshooting issues, monitoring systems and keeping our studios and business systems performing at their best.

From responding to incidents and escalating issues where needed, to assisting with upgrades, documentation and projects, you’ll be hands‑on, detail‑focused and calm under pressure. No two shifts are the same - but every shift plays a vital role in keeping Australia listening.

This role would suit someone looking to start their career in a tech role in the Media Industry!

What You’ll Need

• Can demonstrate a desire and commitment to the achievement of an Engineering or IT qualification
• A demonstrated understanding of customer focus when dealing on an interpersonal level with internal customers
• A passion for Radio and Broadcast Media
• Demonstrates a passion and aptitude for Technology, Audio, Broadcast and IT

Southern Cross Austereo (SCA) is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected.

SCA is committed to providing an inclusive recruitment process. If you require any accommodations during your interview, please let us know. We’re happy to support your needs to ensure a fair and comfortable experience. Reach out to [e-mail] for assistance.