Casual Allied Health Receptionist & Admin - Mon/Tue 9-4

seek.com.au; Port Macquarie; On-site; AUD 30,000 - 39,000; Full time

Job summary

Healthier You Clinic in Port Macquarie seeks an experienced Allied Health Receptionist / Administration Assistant (Casual) to support our dietetics and occupational therapy team. You will be the first point of contact for clients, families and referrers, helping them feel welcome while managing appointments, referrals and admin tasks with accuracy.

This role requires reliable follow-through, strong organisation and professional communication to uphold clinic procedures and confidentiality.

Qualifications

• Experience in medical or allied health reception or administration.
• Strong verbal and written communication with a welcoming manner.
• Excellent attention to detail and accurate data entry.
• Ability to manage priorities and stay organised in busy periods.
• Familiarity with practice management software and digital documents.
• Ability to follow written procedures and work independently after training.
• Sound understanding of client confidentiality and professional boundaries.

Responsibilities

• Welcome clients and visitors and provide friendly, professional service in person, by phone and email.
• Manage calls, voicemail and emails and direct enquiries to the right team member.
• Register new clients and maintain contact details and referrals in the practice management system.
• Manage practitioner calendars, bookings, confirmations, cancellations and rescheduling.
• Receive, record and track referrals and follow up outstanding information.
• Process payments, issue invoices and receipts, and handle billing tasks according to funding arrangements.
• Communicate with referrers and other stakeholders about administrative matters.
• Prepare and securely send correspondence and documents as directed by practitioners.
• Maintain accurate records of client contact and outstanding tasks.
• Keep the reception area organised and complete routine admin, scanning and file management.
• Protect client confidentiality and follow clinic procedures for handling information.

Skills

Medical reception experience

Allied health admin

Communication skills

Attention to detail

Confidentiality

Tools

Halaxy

Microsoft Outlook

Office 365

Job description

Healthier You Clinic in Port Macquarie seeks an experienced Allied Health Receptionist / Administration Assistant (Casual) to support our dietetics and occupational therapy team. You will be the first point of contact for clients, families and referrers, helping them feel welcome while managing appointments, referrals and admin tasks with accuracy.

This role requires reliable follow-through, strong organisation and professional communication to uphold clinic procedures and confidentiality.