Caseworker

Queensland Government; Mackay Regional; On-site; AUD 42,000 - 64,000; Part time

Job summary

Queensland Government is seeking a 0.6 FTE Caseworker in the High Risk Team to support and case manage youth in the context of domestic and family violence. You will work with government and NGO partners to coordinate services for Mackay Youth Justice Service Centre.

You will help establish the DFV integrated response, develop tools, and engage with stakeholders. The role requires a relevant degree, a C-class licence, Blue Card, and weekend court availability.

Qualifications

• A tertiary degree relevant to the role (e.g., social work, behavioural science, social science, criminology).
• Unrestricted C Class driver's licence required for government vehicle duties.
• Blue Card linked to the organisation prior to starting.
• Rostered to attend Children's Courts on Saturdays and public holidays.

Responsibilities

• Deliver best practice statutory casework to young people affected by domestic and family violence.
• Develop safety plans using assessment and intervention skills within legislative and policy frameworks.
• Design and review youth justice responses and strengthen referral pathways with agencies.

Skills

Stakeholder engagement

Education

Tertiary degree relevant to role (social work, behavioural science, social science, criminology)

Job description

The role of the 0.6 FTE Caseworker (Domestic and Family Violence) High Risk Team is to support, and case manage young people subject to a youth justice intervention who are affected by domestic and family violence as a victim, perpetrator or exposure in any way. The Caseworker will work collaboratively as part of the High‑Risk Team comprising of government and non‑government partners and coordinate service delivery between the High‑Risk Team and Mackay Youth Justice Service Centre to ensure required actions and referrals are undertaken in a timely and efficient manner.

This role will also help establish the Domestic and Family Violence integrated response and High‑Risk Team for Mackay Youth Justice Service Centre in the Mackay Region, therefore will help develop processes and tools as well as engagement, information‑sharing and reporting protocols between stakeholders.

Mandatory Qualifications & Requirements

• It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology, or other recognised degree. (See the mandatory qualification information section in the attached role profile regarding other recognised degrees).
• Drivers' license: it is a mandatory requirement for the occupant of this position to hold an unrestricted “C” Class driver's licence. Standard Provisional type licenses (P1 or P2) or (S) conditions are acceptable. Officers are required to drive government vehicles as a part of their day‑to‑day work.
• This role is designated as Regulated employment as the position provides support services to children and young people and therefore will require a valid Blue Card to be linked with the organisation prior to starting. Please refer to the Blue Card Services website (http://www.bluecard.qld.gov.au/) for further information.
• Caseworkers are required to be available to be rostered to attend Children's Courts convened on Saturdays and public holidays.

As Caseworker DFV And HRT, You Will Specifically

• Deliver best practice statutory casework services to young people and contribute to the development of safety plans using sound assessment and intervention skills to deliver integrated and culturally appropriate services, including engaging with families, community organisations and other key stakeholders, in accordance with the legislative, policy and procedural requirements.
• Design, implement and review youth justice responses to domestic and family violence and strengthen protocols, tools and referral pathways with relevant agencies to ensure individuals experiencing domestic and family violence can easily access appropriate support and assistance.
• Develop reporting systems to monitor and evaluate the Domestic and Family Violence Integrated Response.
• Promote use of the domestic and family violence common assessment tool to refer young people to the High‑Risk Team and commit to actions, prioritise matters and arrange for allocation of resources to ensure a rapid response to high‑risk cases.
• Prepare and present information and evidence to the Children's Court, including an ability to conduct pre and post court interviews, liaise with key court stakeholders and prepare pre-sentence reports, affidavits and other documentation as required.
• Establish partnerships and consult with a broad range of internal and external stakeholders and service providers in a number of local areas, to achieve quality casework outcomes.
• Undertake a range of information management and reporting tasks including data entry, maintenance of case records, preparation of performance and trend reports and ensure all confidential information shared with partner agencies is in accordance with established protocols and legislation.
• Actively participate in training and professional development activities to develop, maintain and enhance knowledge and competencies to ensure that service delivery is based on contemporary, evidence based, best practice principles and is consistent with current practice trends and departmental objectives. Share knowledge with the youth justice team to raise awareness of domestic and family violence as it relates to youth justice clients and integrate a domestic and family violence framework for practice.
• Actively participate in and contribute to the good governance and objectives of the directorate and department.

Closing Date: Wednesday, 4th November 2026

Occupational group Community Care