Case Workers

Narooma; Walgett, Lightning Ridge, Coonamble; Remote; AUD 57,000 - 60,000; Full time

Benefits offered by this job

Salary packaging

Counselling services

Chaplaincy support

Volunteering opportunities

Extra leave

Job summary

Mission Australia is seeking passionate Case Workers to join our teams across Walgett, Lightning Ridge and Coonamble, supporting individuals and families facing homelessness and housing instability. You will deliver person-centred case management and connect clients with housing, legal, health and community services.

You will work in a values-driven organisation dedicated to preventing homelessness and improving outcomes in regional communities, collaborating with local services and stakeholders.

Qualifications

• Experience in community services, homelessness, housing, or related sectors.
• Strong communication, relationship-building and case management skills.
• Compassionate, client-focused approach.
• Ability to work independently and as part of a team.
• National police check, Working with Children clearance required.

Responsibilities

• Delivering strengths-based case management and support planning.
• Conducting risk assessments and safety planning.
• Supporting clients to access housing, financial, legal, health and community services.
• Maintaining accurate case notes and client records.
• Building positive relationships with stakeholders and referral partners.
• Ensuring service delivery aligns with Mission Australia's values and practice frameworks.
• Provide day-to-day operational leadership, supervision and guidance to staff.

Skills

Communication skills

Relationship-building

Case management

Driver Licence

First Aid

Job description

• Permanent | Contract and Casual Opportunities
• $41.44 to $43.55 per hour + Super + Not for Profit Salary Packaging
• Casual - $51.81 to $54.44 per hour + Super
• Locations: Walgett, NSW 2832, Lightning Ridge, NSW 2834 and Coonamble, NSW 2829
• Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

At Mission Australia, we believe a safe home is the foundation for a better future. We are seeking passionate and dedicated Case Workers to join our team across Walgett, Lightning Ridge and Coonamble, supporting individuals and families experiencing homelessness, domestic and family violence, and housing instability. This is an opportunity to make a meaningful difference in regional communities while working within a supportive and values-driven organisation.

Our programs provide a range of vital support services, including:

• Crisis & Transitional Accommodation: Supported crisis housing, safe houses and transitional accommodation options.
• Homelessness Support: Early intervention, outreach, tenancy sustainment and post-crisis support for individuals and families experiencing or at risk of homelessness.
• Domestic & Family Violence Support: Wraparound case management, safety planning, advocacy and practical support through services including the Walgett Women's Safe House and the Staying Home Leaving Violence / Keeping Women Safe in Their Homes Program,

As a Case Worker, you will work collaboratively with participants to help them achieve safety, stability and independence. You will provide person-centred support, advocacy and case management while building strong connections with local services and community stakeholders.

Your key responsibilities will be to:

• Delivering strengths-based case management and support planning.
• Conducting risk assessments and safety planning.
• Supporting clients to access housing, financial, legal, health and community services.
• Maintaining accurate case notes and client records.
• Building positive relationships with stakeholders and referral partners.
• Ensuring service delivery aligns with Mission Australia's values and practice frameworks.
• Provide day-to-day operational leadership, supervision and guidance to staff.

Requirements for Success

• Experience working within community services, homelessness, housing, domestic and family violence, youth, family or related sectors.
• Strong communication, relationship-building and case management skills.
• A compassionate, client-focused approach.
• Ability to work independently and as part of a team.
• Current Driver Licence.
• Current First Aid and CPR or willingness to obtain

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay) Permanent and Contract roles
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leavePermanent and Contract roles
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off Permanent and Contract roles

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application

please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail]

Find out more about a career with Mission Australia.