Case worker Gold Coast Recovery Services

The Salvation Army Australia; Gold Coast City; Sur place; AUD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Salary packaging up to $15,900 taxfree

Meal entertainment benefit

Flexible working arrangements

EAP and health & wellness initiatives

Aboriginal and Torres Strait Islander支

Training and development opportunities

Résumé du poste

The Salvation Army Australia is seeking a dedicated Case Worker for Fairhaven Recovery Centre in Eagle Heights, QLD. You will deliver person-centred case management, co-ordinate referrals, and facilitate recovery-focused group programs to support participants on their journey.

Join a well-established residential service that supports people impacted by alcohol and other drug use, gambling, mental health challenges, and complex life circumstances, with a strong emphasis on empathy, inclusion, and

Qualifications

• Diploma qualification (minimum) in Community Services, AOD, Mental Health, Social Services or a related discipline.
• Experience working with people impacted by alcohol and other drug use, gambling and/or mental health challenges.
• Knowledge of community services, health, AOD or recovery-based service delivery.
• Experience working with Aboriginal and Torres Strait Islander peoples.
• Experience supporting people from diverse cultural, religious and linguistic backgrounds.
• A current Australian Driver's Licence.

Responsabilités

• Deliver case management and recovery-focused interventions.
• Conduct assessments, referrals, and participant support planning.
• Facilitate educational and therapeutic group programs.
• Support participants through their recovery journey in a safe and inclusive environment.
• Build strong partnerships with internal and external support services.
• Contribute to a culture of continuous improvement and high-quality service delivery.

Connaissances

Relationship-building

Stakeholder engagement

Empathy

Professionalism

Participant wellbeing

Formation

Diploma in Community Services / AOD / Mental Health / Social Services

Description du poste

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Case Worker

Fairhaven Recovery Centre | Eagle Heights, QLD SCHADS Level 4 + Salary Packaging Full-Time |

Monday to Friday, 7:54am to 4:00pm onsite

Are you passionate about supporting people on their recovery journey? Do you thrive in a role where no two days are the same and where your work creates lasting change?

Join The Salvation Army's Fairhaven Recovery Centre, a well-established residential recovery service supporting individuals impacted by alcohol and other drug use, gambling, mental health challenges, and complex life circumstances.

As a Case Worker, you'll play a vital role in empowering participants to achieve their recovery goals through person-centred case management, group facilitation, education, and support.

"At Fairhaven, recovery is more than overcoming challenges. It's about rebuilding confidence, restoring hope, and creating pathways to a brighter future."

What You'll Be Doing

Deliver case management and recovery-focused interventions

Conduct assessments, referrals, and participant support planning

Facilitate educational and therapeutic group programs

Support participants through their recovery journey in a safe and inclusive environment

Build strong partnerships with internal and external support services

Contribute to a culture of continuous improvement and high-quality service delivery

About You

We're looking for someone who brings empathy, professionalism, and a genuine commitment to participant wellbeing.

You'll Have

• A Diploma qualification (minimum) in Community Services, AOD, Mental Health, Social Services or a related discipline
• Experience working with people impacted by alcohol and other drug use, gambling and/or mental health challenges
• Knowledge of community services, health, AOD or recovery-based service delivery
• Experience working with Aboriginal and Torres Strait Islander peoples
• Experience supporting people from diverse cultural, religious and linguistic backgrounds
• Strong relationship-building and stakeholder engagement skills
• A current Australian Driver's Licence

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About Us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.