Case Worker

Mission Australia; Walgett; Hybrid; AUD 82,000 - 86,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Free external counselling

Volunteering opportunities

Additional annual leave

Work Anniversary/Thank You Day off

Job summary

Mission Australia is seeking a Case Worker for the Staying Home Leaving Violence program in Walgett, NSW. You will deliver safety planning and holistic case management for women and children escaping DV, supporting housing stability and financial control.

Role requires culturally sensitive engagement with Aboriginal communities, strong advocacy, and capability to navigate the court system. A NSW driving licence and First Aid/CPR are expected.

Qualifications

• Experience in Domestic & Family Violence context.
• Sensitivity to Aboriginal women and children’s needs.
• Strong communication, negotiation, advocacy and conflict resolution.
• Ability to plan safety and manage cases across multiple services.
• Current NSW Driving Licence; First Aid and CPR are desirable.

Responsibilities

• Provide safety planning and case management strategies to women and children affected by DV.
• Assist women in maintaining separation by addressing safety barriers.
• Help clients maintain stable accommodation and manage finances.
• Facilitate access to the court system for protective orders.
• Conduct assessments to identify legal, social and welfare needs; complete admin tasks in CRM.

Skills

Communication skills

Negotiation

Advocacy

Conflict resolution

Organisation

Networking

Domestic & Family Violence knowledge

Aboriginal communities engagement

Justice system liaison

Security and safety planning

Education

Relevant qualification in social work or welfare

Tools

CRM systems

Job description

## Case WorkerApply: Walgett, Far West, NSW: Full time: Posted Today: End Date: November 20, 2026 (30 days left to apply): JR107006* **Contract until May 2027 | 38 Hours per week*** **Location: Walgett NSW 2832*** **Full Time Salary: $81,903 to $86,066 per year + Super + Not for Profit Salary Packaging*** **Salary dependent on qualifications and experience*** **Make a meaningful difference to the lives of Australians in need!****Life at Mission Australia**When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.Find out more about us and our purpose.**Your Opportunity:**The Staying Home Leaving Violence (SHLV) program is a crucial initiative dedicated to supporting women aged 18+ who have bravely separated from violent partners or family members in Far West NSW. SHLV focuses on ensuring the housing stability of women who have chosen to remain in their own home or another safe residence following separation from an abusive environment. This approach helps prevent homelessness and allows women to rebuild their lives with security and autonomy.Through dedicated case management, collaborative partnerships, and a commitment to holistic care, SHLV Case Workers are instrumental in helping survivors reclaim their lives and thrive beyond violence.**Your key responsibilities will be to:*** Provide safety planning and case management strategies to women and children affected by and escaping DV.* Assist women in maintaining separation from violent partners by addressing barriers that may threaten their safety or stability.* Help women maintain stable accommodation and regain control of their finances.* Facilitate our clients’ access to the court system to obtain effective legal protection.* Conduct thorough assessments at each stage of the process to identify and address our clients’ needs for legal, social, and welfare assistance.* Complete administrative duties for the efficient running of the service (statistics, reports, referral letters, goal plans and data entry in CRM)**Requirements for Success:*** Understanding of Domestic & Family Violence, its complexities, and consequences, particularly as they affect Aboriginal Women and Children, and sensitivity to their needs.* Knowledge and understanding of the criminal justice response to Domestic & Family Violence.* Ability to work with local Aboriginal communities and the broader community to promote awareness of Domestic & Family Violence.* Good communication skills, particularly in negotiation, advocacy, and conflict resolution.* Good networking skills; and* Good organisational and administrative skills* Current NSW Driving Licence* Current First Aid and CPR or willing to obtainBefore starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.**Your benefits**To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:* Rewarding work – every day you know you’re making a real difference* Not-for-profit salary packaging, reducing your tax (details via **AccessPay**)* Free external, confidential counselling and access to chaplaincy support* Volunteering opportunities* Opportunity to purchase additional annual leave* Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off**Our culture**Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.**If you live with disability and require support to submit your application**, please email [e-mail] or visit our Careers page for additional contact details.**We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.** For culturally safe support or assistance with your application, please contact us at [e-mail] out more about a career with Mission Australia.**How to apply**Click ‘Apply’ and send your application today!As a committed Circle Back Initiative employer, we will respond to your application.**Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you**