Case Work Support Officer | Fixed Term 12 Months | Foster Care

Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Training and development

Values-driven culture

Career growth opportunities

Job summary

Group in the Sydney region (Bella Vista, Parkes or Broken Hill) seeks an Administration & Compliance Support Coordinator to back Foster Care Case Work teams with meticulous record-keeping and regulatory compliance.

The role focuses on accurate data, audits, liaising with government bodies, carers, and stakeholders, and maintaining high-quality documentation to support safe, high-standard foster care services. A relevant qualification is desirable and a current driver's licence is required.

Qualifications

• Knowledge of foster care standards and state regulations.
• Strong admin, organisation, and record-keeping skills.
• Ability to manage sensitive and confidential information.
• Experience with compliance and quality systems.
• Current unrestricted driver's licence.
• Desirable: relevant tertiary qualification in social services or related discipline.

Responsibilities

• Provide admin and compliance support to case work teams
• Prepare and document meetings and case-related processes
• Maintain accurate client data and track case movements
• Conduct audits and quality checks on documentation
• Liaise with government, carers, and stakeholders as required

Skills

Admin and organisation skills

Confidential information handling

Compliance and quality systems

Foster care standards knowledge

Driver's licence

Education

Tertiary qualifications in Social Work/Human Services/Psychology/Community Services or related discipline

Job description

About the Role

Can be based in either Sydney (Bella Vista), Parkes or Broken Hill

Support Foster Care Case Work teams by delivering high-quality administrative, compliance, and quality assurance support by ensuring accurate record keeping, regulatory compliance, and strong stakeholder engagement to maintain excellence in foster care services.

Benefits

• Salary packaging options
• Ongoing training and development
• Supportive, values-driven culture
• Opportunities for career growth

Duties

• Provide admin and compliance support to case work teams
• Prepare and document meetings and case-related processes
• Maintain accurate client data and track case movements
• Conduct audits and quality checks on documentationLiaise with government, carers, and stakeholders as required

Skills & Experience

• Knowledge of foster care standards and state regulations
• Strong admin, organisation, and record-keeping skills
• Ability to manage sensitive and confidential information
• Experience with compliance and quality systems
• Current unrestricted driver's licence
• Relevant tertiary qualifications in Social Work, Human Services, Psychology, Community Services, or a related discipline highly desirable

About Us

We are a child-focused organisation committed to safe, high-quality Out-of-Home Care and Foster Care Services. Collaboration, integrity, and continuous improvement drive our work. Join a team that values wellbeing, respect, and making a positive impact for children and families.