Case Manager - Tenancy Plus Program

Tradewind; City of Greater Dandenong; On-site; AUD 65,000 - 95,000; Part time

Benefits offered by this job

Locum contract

Flexible hours

Competitive pay

Supportive team

Job summary

Tradewind Australia is partnering with a community services organisation in Melbourne to recruit a Case Manager for the Tenancy Plus Program. You will manage a caseload of tenants, providing tailored support to sustain housing and develop tenancy skills.

The role offers a locum contract until year-end with flexible hours and a competitive pay rate + super. Join a supportive team focused on social impact and client-centred care.

Qualifications

• Qualification in social work, community services, or related field.
• Experience in tenancy support or case management.
• Strong communication and interpersonal skills.
• Ability to work independently and with a team.
• Working with Children Check or relevant clearances.

Responsibilities

• Engage with tenants to assess their needs and develop personalised support plans.
• Provide ongoing tenancy and life skills support to assist clients in maintaining their housing.
• Collaborate with internal teams and external agencies to coordinate services.
• Monitor progress and adapt strategies to meet tenants' evolving needs.
• Maintain accurate case notes and documentation in accordance with organisational protocols.

Skills

Communication skills

Interpersonal skills

Independent worker

Education

Relevant qualification in social work or community services

Job description

Tradewind Australia is partnering with a community services organisation in Melbourne (Victoria) to recruit a Case Manager for the Tenancy Plus Program. This role involves supporting tenants to sustain their housing and build tenancy skills, making a tangible difference in their lives. If you're seeking stability and purpose within a collaborative team, this could be the opportunity for you.

About the Role

You will manage a caseload of tenants, providing tailored support and casework within a strengths-based, client-centered framework. Your work will focus on assisting individuals to maintain their tenancies and develop the skills needed for long-term housing stability.

Why You'll Enjoy This Role / Benefits

• Locum contract until the end of the year with the possibility of extension
• Flexible working arrangements to support work-life balance
• Competitive pay rate (to be confirmed upon briefing) + super
• Join a supportive and dedicated team committed to social impact

Key Responsibilities

• Engage with tenants to assess their needs and develop personalised support plans
• Provide ongoing tenancy and life skills support to assist clients in maintaining their housing
• Collaborate with internal teams and external agencies to coordinate services
• Monitor progress and adapt strategies to meet tenants' evolving needs
• Maintain accurate case notes and documentation in accordance with organisational protocols

What You'll Bring

• Relevant qualification in social work, community services, or a related field
• Experience in tenancy support, case management or a similar role
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Valid Australian Working with Children Check and/or relevant clearances
• Previous experience working with vulnerable or at-risk populations
• Knowledge of tenancy laws and housing policies in Victoria

About Tradewind Australia

Tradewind Australia is a multi-award-winning recruitment agency recognised for outstanding candidate experience across the Social and Community sectors. We partner with leading organisations across Victoria, providing opportunities that align with your skills, values and career goals. What sets us apart: - Dedicated consultants specialising in Family Services - Access to exclusive locum and permanent opportunities - Support throughout the entire recruitment and onboarding process - Transparent communication and ongoing career development support

Commitment to Child Safety, Inclusion and Equal Opportunity

Tradewind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities. All successful applicants will undergo reference checks, identity verification and Working with Children Check and further compliance requests pending the organisation's requirements.