Case Manager - Tenancy Plus Program

Tradewind Recruitment Australia; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Locum contract till year end

Flexible working arrangements

Competitive pay rate + super

Immediate start

Job summary

Tradewind Australia is partnering with a community services organisation in Melbourne (Victoria) to recruit a Case Manager for the Tenancy Plus Program. This role involves supporting tenants to sustain their housing and build tenancy skills, making a tangible difference in their lives.

You will manage a caseload of tenants, providing tailored support and casework within a strengths-based, client-centered framework. Immediate start and locum contract until year-end with possible extension.

Qualifications

• Relevant qualification in social work, community services, or a related field
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Responsibilities

• Engage with tenants to assess their needs and develop personalised support plans
• Provide ongoing tenancy and life skills support to assist clients in maintaining their housing
• Collaborate with internal teams and external agencies to coordinate services
• Monitor progress and adapt strategies to meet tenants' evolving needs
• Maintain accurate case notes and documentation in accordance with organisational protocols

Job description

Pay rates incorrect will update when doing job brief.

Tradewind Australia is partnering with a community services organisation in Melbourne (Victoria) to recruit a Case Manager for the Tenancy Plus Program. This role involves supporting tenants to sustain their housing and build tenancy skills, making a tangible difference in their lives. If you're seeking stability and purpose within a collaborative team, this could be the opportunity for you.

About the Role

You will manage a caseload of tenants, providing tailored support and casework within a strengths-based, client-centered framework. Your work will focus on assisting individuals to maintain their tenancies and develop the skills needed for long-term housing stability.

Why You'll Enjoy This Role / Benefits

• Locum contract until the end of the year with the possibility of extension
• Flexible working arrangements to support work-life balance
• Competitive pay rate (to be confirmed upon briefing) + super
• Immediate start available
• Join a supportive and dedicated team committed to social impact

Key Responsibilities

• Engage with tenants to assess their needs and develop personalised support plans
• Provide ongoing tenancy and life skills support to assist clients in maintaining their housing
• Collaborate with internal teams and external agencies to coordinate services
• Monitor progress and adapt strategies to meet tenants' evolving needs
• Maintain accurate case notes and documentation in accordance with organisational protocols

What You'll Bring

Essential

• Relevant qualification in social work, community services, or a related field
• Experience in tenancy support, case management or a similar role
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Valid Australian Working with Children Check and/or relevant clearances

Desirable

• Previous experience working with vulnerable or at-risk populations
• Knowledge of tenancy laws and housing policies in Victoria

Commitment to Child Safety, Inclusion and Equal Opportunity

Tradewind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities. All successful applicants will undergo reference checks, identity verification and Working with Children Check and further compliance requests pending the organisation's requirements.