Case Manager - Sustaining Tenancies

Communify; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Not for Profit Salary Packaging

Flexible workplace strategy

Employee Assistance Program

Job summary

Communify is seeking a Case Manager to support families experiencing risk of homelessness or tenancy loss. You will provide intake, assessment, casework and referrals to help families access information, advice and advocacy.

Working with the Sustaining Tenancies & Community Care Team, you will develop case plans, coordinate supports and strive for long‑term secure housing outcomes while delivering compassionate, person‑centred service.

Qualifications

• Experience in intake, assessment and case management for families at risk of homelessness.
• Ability to provide information, advice, referrals and advocacy.
• Experience coordinating tenancy sustainment and long-term housing solutions.

Responsibilities

• Provide intake, assessment, casework and referrals to clients.
• Deliver information, advice, referrals, advocacy and case planning.
• Support families at risk of homelessness with tenancy sustainment and housing solutions.

Job description

At Communify, our Vision is for an engaged, unified community leading change.

And our Mission is all about supporting the community on all sides by working creatively to meet needs and interests in a rapidly changing world.

WHO WE'RE LOOKING FOR

A Case Manager who loves to work with families experiencing risk of homelessness or losing their tenancy.

WHAT YOU'LL BE DOING

The position provides intake, assessment, casework and support services including referrals. Duties include the provision of information, advice, referral, advocacy and case planning and management to support families at risk of homelessness, targeting supports around tenancy sustainment and long term secure housing.

WHO YOU'LL BE WORKING WITH

Reporting into the Sustaining Tenancies & Community Care Manager, you will work alongside and in collaboration with our dynamic & ever growing Sustaining Tenancy Team.

WHAT WE OFFER

Communify offers all staff benefits by offering Not for Profit Salary Packaging, a flexible workplace strategy and support through a comprehensive Employee Assistance Program.

Applications accepted up until COB 18/11/2026.