Centre-Based Brief Intervention Worker

Communify; City of Brisbane; Presencial; AUD 65 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary packaging benefits

EAP

Professional development

Superannuation

Flexible hours

Resumo da oferta

Communify in Fortitude Valley, QLD is seeking a Centre-Based Brief Intervention Worker to join the HART4000 team. You will provide a compassionate first contact for people experiencing homelessness, conduct initial assessments and deliver brief interventions, information and referrals to navigate housing and support services.

Key duties include coordinating intake for Centre-Based and Families Teams, maintaining client records, and building partnerships with local services.

Qualificações

• Current National Police Check.
• Current Working with Children Check (Blue Card).
• Current First Aid and CPR certification (or willingness to obtain).
• Valid working rights in Australia.

Responsabilidades

• Provide a welcoming, professional first point of contact for housing and homelessness support.
• Conduct initial assessments to understand individual circumstances and identify appropriate support pathways.
• Deliver brief interventions, practical assistance, information and referrals to people experiencing homelessness or housing insecurity.
• Respond to enquiries in person, over the phone and via email.
• Coordinate intake appointments for the Centre-Based and Families Teams.
• Provide information and guidance about housing services and available community supports.
• Maintain accurate client records, documentation and reporting requirements.
• Deliver intake, assessment and housing support services at outreach locations.
• Build positive working relationships with local service providers and community stakeholders.

Conhecimentos

Compassionate approach

Strong communication

Interpersonal skills

Time management

Formação académica

Relevant tertiary qualifications or extensive experience in community services, housing, homelessness support

Descrição da oferta de emprego

Help people experiencing homelessness access the support they need and make a meaningful difference in your community.

Communify is seeking a compassionate and capable Centre-Based Brief Intervention Worker to join our HART4000 (Homelessness Assessment and Referral Team) in Fortitude Valley.

This rewarding role provides an important first point of contact for individuals and families experiencing homelessness or at risk of homelessness. Working within a busy, community-focused environment, you will provide initial assessments, practical assistance, information and referrals, helping people navigate challenging circumstances and connect with appropriate housing and support services.

SCHADS Level 4 salary plus superannuation

Full-time or part-time employment opportunities

Access to generous salary packaging benefits

Employee Assistance Program (EAP)

Ongoing professional development and training

Regular supervision and support

Opportunity to make a meaningful difference in the community

Inclusive, supportive and values-driven workplace culture

About Us

Communify supports people across all life stages to live active, healthy and socially connected lives. Through our diverse community programs, we provide support across housing and homelessness, mental health, family services, aged care, disability and community development.

Our HART4000 service, based in Fortitude Valley, supports people experiencing homelessness or housing insecurity through assessment, practical assistance and referrals. Working collaboratively with local services and community organisations, HART4000 helps people access appropriate support and navigate the challenges associated with homelessness.

About the Role

As a Centre-Based Brief Intervention Worker, you will:

Provide a welcoming, professional and compassionate first point of contact for people seeking housing and homelessness support

Conduct initial assessments to understand individual circumstances and identify appropriate support pathways

Deliver brief interventions, practical assistance, information and referrals to people experiencing homelessness or housing insecurity

Respond to enquiries in person, over the phone and via email

Coordinate intake appointments for the Centre-Based and Families Teams

Provide information and guidance about housing services and available community supports

Support the safe and effective management of people presenting to the centre

Deliver intake, assessment and housing support services at outreach locations

Build positive working relationships with local service providers and community stakeholders

Maintain accurate client records, documentation and reporting requirements

About You

You are compassionate, adaptable and committed to supporting people experiencing challenging circumstances. You bring a calm, professional approach to complex situations and enjoy working collaboratively to achieve positive outcomes.

You will bring:

Relevant tertiary qualifications or extensive experience in community services, housing, homelessness support or a related field

Experience working with people experiencing complex needs, hardship or crisis

Strong communication, interpersonal and relationship-building skills

Ability to assess individual needs and identify practical, solution-focused responses

Sound judgement, initiative and the ability to manage competing priorities

Excellent organisational, administrative and time management skills

Ability to work independently and collaboratively within a busy multidisciplinary team

A commitment to professional development, self-care and maintaining a safe and supportive environment

Mandatory Requirements

Current National Police Check

Current Working with Children Check (Blue Card)

Current First Aid and CPR certification (or willingness to obtain)

Valid working rights in Australia

Diversity and Inclusion

Communify is committed to creating an inclusive workplace that reflects the diversity of our communities. We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, LGBTIQ+ communities, refugees and people seeking asylum.

Applications close:6 November 2026. Applications will be reviewed as received and interviews may be conducted prior to the closing date.

For more information about the role or to view the full position description, visit https://communify.connxcareers.com/Job/ViewJobs.

Join Communify and help people access the support they need to build a more secure future.